PRODUCT SUPPORT PROGRAM FOR INSTALLING A HOOD HINGE BRACKET, OR REPLACING THE HOOD, ON CERTAIN TL1055D, TL1255D, TL642D, TL943D, AND TH514D TELEHANDLERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING A HOOD HINGE BRACKET, OR REPLACING THE HOOD, ON CERTAIN TL1055D, TL1255D, TL642D, TL943D, AND TH514D TELEHANDLERS

Usage:

TEBE8468-01

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16Apr2019

(Revised 20May2019)

U-230

A-195

D-202

O-209

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Before/After	PRODUCT SUPPORT PROGRAM FOR INSTALLING A HOOD HINGE BRACKET, OR REPLACING THE HOOD, ON CERTAIN TL1055D, TL1255D, TL642D, TL943D, AND TH514D TELEHANDLERS
7263 7251		PS46229

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46229" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 16Apr2019 Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

30Apr2020

PROBLEM

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The existing Engine Hood can crack at the hinges on certain TL1055D, TL1255D, TL642D, TL943D, and TH514D Telehandlers. If the existing 501-1145 Engine Hood fails, it can prevent the hood from opening and closing correctly.

AFFECTED PRODUCT

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Model	Identification Number
TH514D	MWG00155-00156, 158-162, 164-170, 172-174, 176-199, 201-281, 284
TL1055D	ML500151-00169, 171-196, 198-285, 287-288, 290-304, 306-350, 352-364, 366, 368-370, 372-376, 379-380, 382-383, 385-405, 407, 409-418, 421-422, 424-438, 440, 442-560, 562-617, 619-645, 647-657, 659-691, 693-716, 718-764, 767-776, 778-782, 784-800, 802-814, 816-826, 828-866, 868, 870-879, 881-891, 893-902, 904-906, 908-921, 923-940, 942-946, 949-959, 961-966, 968-997, 999-1079, 1081-1086, 1088-1103, 1105-1119, 1121-1140, 1142-1147, 1149-1154, 1156-1224 MNT00063, 150-215, 217, 219-223, 225-226
TL1255D HRC	ML700155-00156, 158-164, 166-191, 193-204, 206-208, 210-310, 312-370, 372-384, 386-414, 416-418, 420-437, 439-447, 449-508, 510-516, 518-531, 533-565, 567-610, 612-622, 624-626, 628-629, 631-642, 644-650, 652-684, 686-695, 697-704, 706, 708-709, 711-715, 717-720, 722, 724-727, 729-742, 744-748, 750-769, 771-774, 776-778, 780-785, 788, 790-869, 871-890, 892-897, 899-907, 909-912, 914-926, 928-930, 932-947, 949-972, 974-993, 995-1011, 1013-1029, 1031-1077, 1079-1082, 1084-1146
TL1255D LRC	MYW00150-00157, 160-166
TL642D	ML800151-00169, 171-175, 177-203, 205-380, 382-404, 406-429, 431-448, 450, 452-476, 478-482, 484-490, 492-506, 508-572, 574-586, 588-604, 606-610, 612-627, 629-635, 638-692, 694-702, 704-776, 778-798, 800-840 MLG00150-00206
TL943D	MLD00150-00198, 200-203 MLJ00019, 153-161, 163-170, 172, 174-199, 201-235, 237, 239-262, 264-390, 393-399, 401-420, 422-434, 436-455, 457-485, 487-537, 539-544, 546-551, 553-596

PARTS NEEDED

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Qty	Part Number	Description
1	4730028	FILM (After Failure Only)
1	5595059	HOOD AS (After Failure Only)
1	5729451	INSTALL GP-HOOD (Before Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Inspect the Hood to confirm it is the 501-1145 Hood and not the improved new 559-5059 Hood. The 572-9451 Hood Install Group cannot be used on an already improved 559-5059 Hood. Refer to M0092425, Service Magazine, "Improved Engine Hood Assembly Is Now Used on Certain Telehandlers", to determine which Hood is installed. The improved 559-5059 Hood has reduced stress risers near the hinge area as a visible indicator, among other internal improvements.

Inspect the 501-1145 Hood for cracks.

If no cracks are found in the existing 501-1145 Hood, then install a 572-9451 Hood Install Group on to the existing 501-1145 Hood as a Before Failure repair. Refer to M0100435, Special Instruction, "Procedure to Install the 572-9451 Hood Support Brace and Mounting Gp on Certain Telehandlers" for the installation instructions. The 572-9451 Hood Install Group is shown in Image1. After installation of the Hood Install Group the durability will be comparable to the improved 559-5059 Hood.

If any cracks are found in the existing 501-1145 Hood, do not install the 572-9451 Hood Install Group. The 572-9451 Hood Install Group will not be effective. Instead, replace the 501-1145 Hood with an improved new 559-5059 Hood and 473-0028 Film as an After Failure repair.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-3000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%