After Failure Only
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING ADJUSTMENT STRUT ON CERTAIN CUV82 AND CUV102D UTILITY VEHICLES |
4309 4102 4343 4310
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PS53941 |
NOTE: |
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
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NOTE: |
This Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53941" as the Part Number
and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
The existing gas assisted steering adjustment strut may be incorrectly sized on certain CUV82 and CUV102D Utility Vehicles. If the existing strut does not fully extend to 12 inches, full height adjustment can not be achieved. |
Qty |
Part Number |
Description |
1 |
5458218 |
SPRING-GAS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
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Inspect the steering adjustment strut on machine. Ensure a maximum extended length of 12 inches. If the existing steering adjustment strut does not meet the length requirement, replace with a new 545-8218 Gas Spring. |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-750 hrs, 0-12 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 1.1-hour job
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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