PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OIL DIPSTICK BRACKET ON CERTAIN 559D, 579D, 2384D, AND 2484D KNUCKLEBOOM LOADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OIL DIPSTICK BRACKET ON CERTAIN 559D, 579D, 2384D, AND 2484D KNUCKLEBOOM LOADERS

Usage:

TEBE8509-00

04Feb2019


U-42

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OIL DIPSTICK BRACKET ON CERTAIN 559D, 579D, 2384D, AND 2484D KNUCKLEBOOM LOADERS

1326
PS53968
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53968" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

28Feb2021

PROBLEM

The existing dipstick bracket can fail on certain 559D, 579D, 2384D, and 2484D Knuckleboom Loaders. If the existing dipstick bracket fails, it may cause some slight noise caused by the broken pieces rubbing on themselves during engine operation.

AFFECTED PRODUCT

Model Identification Number
2384D  KP500200-00237
2484D  KP700250-00267
559D  KL500100-00272
579D  KL700150-00176

PARTS NEEDED

Qty

Part Number Description
1 1984776 WASHER-HARD
1 3519437 BOLT-HEX HEAD
1 5726896 PLATE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 5% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

1. Remove the failed 515-1312 Bracket and all retaining hardware.

2. Install the new 351-9437 Bolt and 198-4776 Washer to secure the updated 572-6896 Plate Assembly (Dipstick Bracket) to the engine.

3. Once the new 572-6896 Plate Assembly (Dipstick Bracket) is installed, reinstall the existing tube clamp and its retaining hardware to secure the dipstick tube.

4. Tighten the bolts to a specified torque of 28 +/- 7 N.m (20 +/-5 ft/lbs)

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-4000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
4001-6000 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 0.5-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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