PRODUCT SUPPORT PROGRAM FOR REPLACING EXISTING REAR RIMS ON CERTAIN 14L MOTOR GRADERS
Usage:
TEBE8489-00
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| 26Mar2019 |
U-179
O-162
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING EXISTING REAR RIMS ON CERTAIN 14L MOTOR GRADERS |
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| 4209 | PS54020 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54020" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Mar2021 |
PROBLEM
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| The existing 457-6813 Rear Rims may crack and fail in certain applications on 14L Motor Graders. These rims can be replaced with updated reinforced rims for enhanced service life in all applications. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 14L | B9400100-00188, 191-204, 300-326 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 4 | 5674164 | RIM AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the Service Manual if/as necessary. Attention: Before beginning any of the following work, make sure that the machine is in a safe state. Should one of the existing rear 457-6813 Rims fail we suggest removing and replacing all four rear rims with the new updated 567-4164 Rims. Follow the correct tire and rim removal and installation process. During the process of replacing the rims the 179-5774 Flange and 4K-4881 Lock Ring should be reused. |
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SERVICE CLAIM ALLOWANCES
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0-48 mo |
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49-72 mo |
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| NOTE: This is a 8.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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