Usage:
12Nov2018 |
N035
Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING THE HOIST CYLINDER HOSES ON CERTAIN 793F OFF-HIGHWAY TRUCKS |
|
5057 5102 | PS90936 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: | When reporting the repair, use "PS90936" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
30Nov2021 |
PROBLEM
The existing right hand hoist cylinder hoses can rub on the hydraulic tank on certain 793F Off-Highway Trucks. This interference may sometimes only occur during dump operations. If the existing hoses fail they will result in an inability to complete/perform dump operations as well as extensive oil loss. |
AFFECTED PRODUCT
Model | Identification Number |
793F | SSP00146-00148, 153-154, 159-160 |
PARTS NEEDED
Qty |
Part Number | Description |
4 | 1912962 | SEAL-O-RING |
1 | 4234033 | HOSE AS |
1 | 4234034 | HOSE AS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Inspect the hoses on each affected machine with the body in both the raised and lowered positions. If interference is noted then replace the existing hoses with the new design. Replace O-ring seals if necessary. Refer to the attached Rework Procedure. Refer to attached image for fitting/port connections. |
Image1 |
SERVICE CLAIM ALLOWANCES
0-108 mo |
NOTE: This is a 2.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Refer to the Service Manual if/as necessary. See the OMM "Prepare the Machine for Maintenance". Remove the existing 293-2981 and 293-2982 Hoses from the right hand hoist cylinder. Replace the existing hoses that were removed with the new hose assemblies. Refer to image for hose placement. |
Image1.1.1 |