PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOTTOM SEAT CUSHION ON CERTAIN TL642D, TL943D, TL1055D, AND TL1255D TELEHANDLERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOTTOM SEAT CUSHION ON CERTAIN TL642D, TL943D, TL1055D, AND TL1255D TELEHANDLERS

Usage:

TEBE6700-00

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28Sep2017

U-509

A-363

D-420

O-424

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOTTOM SEAT CUSHION ON CERTAIN TL642D, TL943D, TL1055D, AND TL1255D TELEHANDLERS
7324 7336		PS53576

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53576" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Mar2019

PROBLEM

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The existing bottom seat cushion can come off the bottom seat frame on certain TL642D, TL943D, TL1055D, and TL1255D Telehandlers. The plastic mounting tabs located at the front of the bottom 5225851/">522-5851 Seat Cushion Kit can fail. This can cause the seat cushion to come off the 495-2468 Suspension Seat Group. This is caused by a gap between the seat cushion plastic mounting tabs and the seat frame.

AFFECTED PRODUCT

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Model	Identification Number
TL1055D	ML500150-00852 MNT00063, 150-195
TL1255D HRC	ML700150-00784
TL1255D LRC	MYW00150-00162, 15700
TL642D	ML800150-00554 MLG00150-00180
TL943D	MLD00150-00183 MLJ00019, 150-434

PARTS NEEDED

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Qty	Part Number	Description
1	5225851	CUSHION KIT-SEAT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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To rework the machine, you do not need to replace the entire seat. Install a new 5225851/">522-5851 Seat Cushion Kit. Install the seat cushion kit using flat washers to fill the gap between the tabs on the front of the seat cushion and the seat frame. Tighten the bolt to a specified torque of 10.2 +/- 3.4 N.m (7.5 +/- 2.5 ft-lbs.).

Refer to Image1 and 2 below.
(1) Bolt
(2) Tab
(3) Washer
(4) Seat Frame

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Image1

Image2

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-5000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%