Usage:
14Sep2017 |
Priority | PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE LIFT CYLINDER RELIEF ON CERTIAN R1700G LOAD HAUL DUMP MACHINES |
|
5102 5057 5069 5117 | PI32790 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32790" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32790" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
COMPLETION DATE |
TERMINATION DATE |
31Mar2018 | 30Sep2018 |
PROBLEM
The lift cylinder relief may not be set correctly on certain R1700G Load Haul Dump Machines. If the setting is not correct and the machine has a load in bucket it may not hold the load. |
AFFECTED PRODUCT
Model | Identification Number |
R1700G | XBR00420-00433 |
PARTS NEEDED
No parts needed for this program |
ACTION REQUIRED
Check machine operation with loaded bucket and raise the lift arms. If the lift arms do not stay raised then check relief valve (lift circuit) and adjust as per UENR4844. |
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification: US Canada |
SERVICE CLAIM ALLOWANCES
NOTE: This is a 1.0-hour job | |||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE LIFT CYLINDER RELIEF ON CERTIAN R1700G LOAD HAUL DUMP MACHINES MODELS INVOLVED - R1700G Load Haul Dump Machines Dear Cat Product Owner: The lift cylinder relief may not be set correctly on the products listed below. If the setting is not correct and the machine has a load in bucket it may not hold the load. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(as), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 14Sep2017 when scheduling this service. We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 14Sep2017 Service Letter |