PRODUCT SUPPORT PROGRAM FOR REPLACING THE 345-4911, 388-8300, 345-4744 ELECTRIC COUPLER ON CERTAIN 259D/279D/289D/299D/299D2 COMPACT TRACK LOADERS, 236D/242D/246D/262D/272D/272D2 SKID STEER LOADERS, AND 257D/277D/287D/297D/297D2 MULTI TERRAIN LOADERS
Usage:
TEBE6699-00
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| 25Oct2017 |
B010
B01B
B01C
B030
B150
B160
B252
B330
B420
D070
D090
D100
D180
D390
D420
D430
D43A
D470
E130
E140
E270
E490
E500
Z800
Z86A
B01B
B01C
B030
B150
B160
B252
B330
B420
D070
D090
D100
D180
D390
D420
D430
D43A
D470
E130
E140
E270
E490
E500
Z800
Z86A
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| Containment - After Failure Only (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 345-4911, 388-8300, 345-4744 ELECTRIC COUPLER ON CERTAIN 259D/279D/289D/299D/299D2 COMPACT TRACK LOADERS, 236D/242D/246D/262D/272D/272D2 SKID STEER LOADERS, AND 257D/277D/287D/297D/297D2 MULTI TERRAIN LOADERS, EQUIPPED WITH THE 5273155/">527-3155 HYDRAULIC COUPLER |
|
| 5479 5057 5133 6129 | PS61372 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
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| NOTE: | When reporting the repair, use "PS61372" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Oct2018 |
PROBLEM
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| The existing electric coupler actuator can fail on certain 259D/279D/289D/299D/299D2 Compact Track Loaders, 236D/242D/246D/262D/272D/272D2 Skid Steer Loaders, and 257D/277D/287D/297D/297D2 Multi Terrain Loaders. If the existing electric coupler actuator fails, it can be replaced with the 5273155/">527-3155 Hydraulic Coupler Kit. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 236D | BGZ01236, 1521, 1719 |
| 242D | DZT00224, 229, 312, 728, 1589, 1594, 1857-1858, 1885-1886, 2294, 2388, 2390, 2545, 2623, 2627-2628 |
| 246D | BYF00283, 324, 408, 411, 591, 597, 603, 946, 1233, 1558, 1621, 1695, 1727, 1837, 1839, 1894, 1946, 1948, 1957, 1960, 2001, 2098, 2554, 2630, 2663, 2798, 2862, 2988, 3063, 3116 |
| 257D | EZW00600, 693, 755, 804, 914, 1337, 1351, 1679, 1723 |
| 259D | FTL00413, 451, 479, 481, 531, 535, 566, 866, 1364, 1582, 1753, 1756-1757, 1759, 2112, 2163, 2168, 2175, 2708, 2754, 2786, 2802, 2809-2810, 2857-2858, 2909, 2917, 3218, 3220-3221, 3289, 3590, 3595, 3597, 3599, 4183, 4310, 4312, 4314, 4328, 4491, 4496, 4510, 4979, 4982, 4984, 5079, 5083-5085, 5171, 5223, 5383, 5396, 5406, 5814, 5841, 5845, 5847, 5851, 5866, 5878, 6200, 8631, 8638, 8697, 8699-8700, 8703, 8705, 8708, 8710, 8712-8713, 8716, 9402-9403, 9407, 9417, 9423, 9425 |
| 262D | DTB00207, 288, 338, 502, 505, 634, 728-729, 747, 788, 835, 972, 977, 987, 995, 1199, 1389, 1393, 1395, 1398, 1743-1744, 1826, 1985, 1988, 2663, 2823, 3049, 3069, 3072, 3076, 3078, 3084, 3263, 3341, 3348, 3378, 3381, 3551, 3570, 3712, 3814, 4070, 4117, 4121, 4784, 4839, 4843, 4857, 5050-5051, 5163, 5281-5283, 5378, 5383-5384, 5430-5431, 5438, 5594, 5609, 5612, 5615, 5624, 5669 |
| 272D | B5W00516, 987, 1024, 1070 GSL00689, 691-692 |
| 272D 2 | BL200421 |
| 272D 2 XHP | MD200244, 318 |
| 272D XHP | ETL00328, 362, 485 |
| 277D | FMT00225, 283, 299, 331-332, 388, 520, 667, 674, 684, 744, 751, 759, 775, 782 |
| 279D | GTL00335, 345, 435-436, 438, 566-567, 570, 586, 600, 637, 763, 768, 773-774, 794, 800, 802-803, 837, 968, 1069, 1076-1079, 1134, 1154, 1209, 1220, 1275, 1357, 1383, 1388, 1402-1403, 1405, 1505, 1513, 1563, 1566, 1585, 1591, 1634, 1666-1667, 1692, 1699, 1837, 1839, 1946, 1950-1951, 1953, 2059-2060, 2062, 2064, 2185-2187, 2189-2190, 2192, 2214, 2221, 2306, 2311, 2360, 2481, 2485, 2612-2613, 2751, 2755, 2765, 2857, 2863, 2900, 2929, 2931, 3373, 3376-3377, 3456, 3496, 3561, 3605, 3642 |
| 287D | HMT00391, 729, 747 |
| 289D | TAW00244, 288, 317, 319, 326, 344, 357, 361-362, 547, 587, 747-748, 753, 765, 786, 790, 795, 804, 806, 808, 818, 821, 1045, 1053, 1208, 1218, 1303, 1305, 1343-1344, 1375, 1382, 1513-1515, 1566, 1581, 1583, 1585, 1587-1588, 1592, 1594, 1596, 1660, 1808, 1811, 1954, 1957, 1982-1985, 2065, 2068, 2263, 2266, 2269, 2341-2342, 2345, 2463-2464, 2469-2471, 2573, 2575, 2579-2580, 2613-2614, 2616, 2618, 2621, 2623-2624, 2626, 2740, 2748, 2783, 2796-2798, 2800, 2806, 2811-2812, 2830-2831, 2836, 2879, 2884, 2889, 2904, 2933-2935, 2938, 3015, 3022, 3102-3103, 3105-3107, 3109, 3239, 3298, 3368, 3637, 3694, 3696-3698, 3701, 3707-3708, 3710, 3712, 3798, 3818, 3833-3834, 3911, 3942, 4121, 4142, 4166, 4208, 4216, 4221, 4510, 4521, 4717, 4719-4720, 4725, 4733-4734, 5003, 5009-5010, 5012-5013, 5113-5114, 5117, 5280, 5285, 5289, 5291, 5294, 5297, 5419, 5421, 5590, 5594, 5598, 5763-5764, 5924, 5926, 5928, 6035 |
| 297D | BE700238, 241 |
| 297D 2 | BL700229 |
| 299D | GTC00345, 524, 527-528, 536, 574, 693, 768, 802, 822, 886, 912-914, 955, 998, 1000-1001, 1231, 1424-1425, 1443, 1461, 1476, 1483, 1486, 1488, 1649, 1671, 1684, 1729-1730, 1733, 1917, 1940, 1964, 2016, 2026, 2028, 2032, 2034-2035, 2040, 2114, 2154, 2156-2157, 2159, 2184, 2204, 2313, 2316 HCL00647, 649, 675, 732, 735, 742, 918, 940, 947-948 |
| 299D 2 | FD200262, 264, 351-352, 408-409, 413, 551, 569, 588, 652, 721, 724, 854-855, 981, 984-985, 1059, 1061, 1067, 1069, 1175, 1179, 1275, 1412, 1427-1431, 1503 |
| 299D 2 XHP | DX200595 |
| 299D XHP | JST00256, 347, 414, 447, 804, 1261 NLC00551 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 5273155 | KIT-HYD COUPLER |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to M0081347, Special Instruction, "Installing the 5273155/">527-3155 Hydraulic Quick Coupler Kit", to complete this Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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25-48 mo |
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| NOTE: This is a 10.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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