PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARKING BRAKE FRICTION DISCS ON CERTAIN 994K WHEEL LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARKING BRAKE FRICTION DISCS ON CERTAIN 994K WHEEL LOADERS

Usage:

TEBE6694-02

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20Nov2017

(Revised 26Mar2019)

U-651

A-459

D-548

O-544

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARKING BRAKE FRICTION DISCS ON CERTAIN 994K WHEEL LOADERS
4267 4251 4255		PS45697

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45697" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 20Nov2017 (Revised 15Feb2019) Service Letter. Changes have been made to the Affected Product and Parts Needed.

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TERMINATION DATE

30Nov2019

PROBLEM

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The existing parking brake 3393206/">339-3206 Friction Disc spline teeth may wear on certain 994K Wheel Loaders. The wear occurs at an accelerated rate resulting in step formation on the spline teeth.

AFFECTED PRODUCT

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Model	Identification Number
994K	MM900301-00320 MRK00201-00204, 312-329 SMX00201-00204

PARTS NEEDED

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Qty	Part Number	Description
4	5P8247	WASHER-HARD
12	6V8154	BOLT
4	8T5002	BOLT
4	9X6480	BOLT-12 POINT HD
4	3393206	DISC-FRICTION
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Inspect the 3393206/">339-3206 Friction Disc spline teeth every 3,000 hours for wear. If the spline teeth are observed to be worn, replace the 3393206/">339-3206 Friction Disc with the same 3393206/">339-3206 Friction Disc. Refer to Image1.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-12000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 8.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
Note: The parking brake friction disc spline teeth inspection is allowed every 3,000 hours. Note: Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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