PRODUCT SUPPORT PROGRAM FOR REWORKING CONVEYOR CHAIN PROTECTION COVERS ON CERTAIN AP355F ASPHALT PAVERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING CONVEYOR CHAIN PROTECTION COVERS ON CERTAIN AP355F ASPHALT PAVERS

Usage:

TEBE6683-00

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03Nov2017

U-601

A-430

D-508

O-505

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Before/After	PRODUCT SUPPORT PROGRAM FOR REWORKING CONVEYOR CHAIN PROTECTION COVERS ON CERTAIN AP355F ASPHALT PAVERS
6630		PS45670

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45670" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Nov2019

PROBLEM

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The existing conveyor chain protection covers may allow asphalt infiltrations from the auger compartment to the chain compartment (bottom side) causing drag conveyor chain failures on certain AP355F Asphalt Pavers.

AFFECTED PRODUCT

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Model	Identification Number
AP355F	NED00101-00109 NRG00101-00129 NTT00101-00111

PARTS NEEDED

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Qty	Part Number	Description
6	5P4116	WASHER-HARD
2	8T4200	BOLT-HEX HEAD
2	4800596	CHAIN AS-ROLLER (After Failure Only)
1	5314119	COVER-LH
1	5314121	COVER-RH
1	5358858	COVER AS-RH
1	5358859	COVER AS-LH
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 21% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary and see Special Instruction M0086981 to replace the existing chain protection covers with the new design covers. The new chain protection covers were designed to prevent asphalt infiltrations from the auger compartment to the chain compartment (bottom side).

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1500 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%