PRODUCT SUPPORT PROGRAM FOR REWORKING THE A-FRAME BEARING ON CERTAIN 745 ARTICULATED TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE A-FRAME BEARING ON CERTAIN 745 ARTICULATED TRUCKS

Usage:

TEBE8702-00

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04Feb2019

V27E
V27U

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Containment - After Failure Only (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REWORKING THE A-FRAME BEARING ON CERTAIN 745 ARTICULATED TRUCKS
7203 7050		PS61406

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:

When reporting the repair, use "PS61406" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

29Feb2020

PROBLEM

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The existing bearing for the rear and center A-frame suspension group may prematurely wear or fail on certain 745 Articulated Trucks. If the existing A-frame bearing fails, it will damage the machine frames.

AFFECTED PRODUCT

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Model	Identification Number
745	3F600479, 481, 483, 485, 487, 495, 497, 501, 821, 826

PARTS NEEDED

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Qty	Part Number	Description
4	6V8237	WASHER-HARD
2	7X0851	NUT
2	8T0367	BOLT
12	8T4121	WASHER-HARD
12	8T4195	BOLT-HEX HEAD
2	1550198	WASHER
2	1550385	RING-CLAMP
2	1553537	BEARING
2	5548864	PIN-SUSPENSION
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-8000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 64.0-hour job
Note: A maximum of $2,000 US Dollars will be allowed to machine the A-Frame Head housings.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Before replacing the A-Frame bearings, repair the ?A? Frame Head housings.

Image1.1.1

Add weld material and bore a new hole in the housing using the new dimensions described in the table below.

Note: This machining must be carried out to the exact dimensions stated to ensure that a good bolted joint is achieved for the retention of the bearing.