PRODUCT SUPPORT PROGRAM FOR REPLACING THE SNM940 RADIO ON CERTAIN CB10, CB13, AND CB15 ASPHALT COMPACTORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE SNM940 RADIO ON CERTAIN CB10, CB13, AND CB15 ASPHALT COMPACTORS

Usage:

TEBE8727-01

26Feb2019
(Revised 04Apr2019)


U-91

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE SNM940 RADIO ON CERTAIN CB10, CB13, AND CB15 ASPHALT COMPACTORS

1408 5267 7610 7602 1902 7606 7620 1901
PS46134
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46134" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 26Feb2019 Service Letter. Changes have been made to the Affected Product.


TERMINATION DATE

28Feb2021

PROBLEM

The existing SNM940 radio is 3G and no longer supported on certain CB10, CB13, and CB15 Asphalt Compactors. For the system to communicate it needs to be replaced with the new 4G radio.

AFFECTED PRODUCT

Model Identification Number
CB10  P8P00324, 333-334
CB13  PWP00103-00106, 108, 111-112, 115-116, 118-120, 123, 125-126, 141, 159, 161-163, 167-169, 181, 183, 189
CB15  M9400101-00103, 105

PARTS NEEDED

Qty

Part Number Description
11 7K1181 STRAP-CABLE
1 8P8540 GROMMET
1 5442908 CONT GP-COM
1 5442919 ANTENNA AS
1 5442921 CABLE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-1000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
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