PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUMES DISPOSAL TUBE BRACKETS AND CLIPS ON CERTAIN 785C OFF-HIGHWAY TRUCKS EQUIPPED WITH DYNAMIC GAS BLENDING (DGB) RETROFIT KIT Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUMES DISPOSAL TUBE BRACKETS AND CLIPS ON CERTAIN 785C OFF-HIGHWAY TRUCKS EQUIPPED WITH DYNAMIC GAS BLENDING (DGB) RETROFIT KIT

Usage:

TEBE8695-00

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18Mar2019

A-112

O-119

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUMES DISPOSAL TUBE BRACKETS AND CLIPS ON CERTAIN 785C OFF-HIGHWAY TRUCKS EQUIPPED WITH DYNAMIC GAS BLENDING (DGB) RETROFIT KIT
107F		PS46163

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46163" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Mar2021

PROBLEM

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The existing bracket can fail on certain 785C Off-Highway Trucks equipped with DGB Retrofit Kit. If the existing bracket fails it can damage adjacent components.

AFFECTED PRODUCT

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Model	Identification Number
785C	APX00896, 1038-1039, 1203, 1217, 1307, 1311, 1593, 1920, 2143-2144, 2170-2173, 2182

PARTS NEEDED

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Qty	Part Number	Description
2	0S1590	BOLT
2	6V1572	CLIP-HALF SLOT
2	6V1573	CLIP-HALF TAB
2	6V1574	GROMMET
2	9S8752	NUT-FULL
4	1984766	WASHER-HARD
1	5324645	BRACKET
1	5324646	BRACKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 31% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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1) Remove bolts and washers (1) (Image 1) and retain. Remove the bracket, clips and connecting hardware.

2) Use bolts and washers retained from step 1 to install 532-4645 bracket (LH side of engine) and 532-4646 bracket (RH side of engine). Install grommet (6V-1574), clip-half, slot (6V-1572), and clip-half, tab (6V-1573) onto tube so the tab half is in contact with the 532-4646 bracket and the holes align and secure with 0S-1590 bolt, 198-4766 washers, and 9S-8752 nut, repeat for other side (Image2).

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Image1

Image2

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-6000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
6001-12000 hrs, 13-24 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 0.5-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
The hours in this service letter apply to installation of DGB retrofit kit, or last repair of the bracket.

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