PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A3000 SOFTWARE GROUP ON CERTAIN CS79B VIBRATORY SOIL COMPACTORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A3000 SOFTWARE GROUP ON CERTAIN CS79B VIBRATORY SOIL COMPACTORS

Usage:

TEBE8659-01

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28Jan2019

(Revised 08Feb2019)

U-33

A-28

D-30

O-28

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A3000 SOFTWARE GROUP ON CERTAIN CS79B VIBRATORY SOIL COMPACTORS
7620		PI32981

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32981" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32981" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 28Jan2019 Service Letter. Changes have been made to the Problem and the Owner Notification Example.

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COMPLETION DATE	TERMINATION DATE
31Jul2019	31Jan2020

PROBLEM

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The A3000 Software Group needs to be replaced on certain CS79B Vibratory Soil Compactors. The existing A3000 Software for the machine controller needs to be updated with the new 5739025/">573-9025 Software Group.

AFFECTED PRODUCT

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Model	Identification Number
CS79B	CM700100-00129

PARTS NEEDED

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Qty	Part Number	Description
1	5739025	SFWR GP-A3000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to REHS7696 for software installation instructions.

Note: Always use the latest software available. Sometimes the flash file part numbers are updated before the program terminates.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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Caterpillar Inc
9401 85th Avenue North
Brooklyn Park, MN 55445

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A3000 SOFTWARE GROUP ON CERTAIN CS79B VIBRATORY SOIL COMPACTORS

MODELS INVOLVED - CS79B Vibratory Soil Compactors

Dear Cat Product Owner:

The A3000 Software Group needs to be replaced on the products listed below. The existing A3000 Software for the machine controller needs to be updated with the new 5739025/">573-9025 Software Group. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 28Jan2019 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 28Jan2019 Service Letter