PRODUCT SUPPORT PROGRAM FOR REPLACING THE GREASE INJECTORS ON CERTAIN 994K LARGE WHEEL LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE GREASE INJECTORS ON CERTAIN 994K LARGE WHEEL LOADERS

Usage:

TEBE8611-01

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15Jan2019

(Revised 27Mar2019)

U-19

A-17

D-18

O-15

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE GREASE INJECTORS ON CERTAIN 994K LARGE WHEEL LOADERS
7540 7510		PS46109

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46109" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 15Jan2019 Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

31Jan2021

PROBLEM

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The existing grease injectors may not provide sufficient grease for the lift cylinder upper pin (K-pin) on certain 994K Large Wheel Loader. If sufficient grease is not supplied, it can result in failure of the joint.

AFFECTED PRODUCT

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Model	Identification Number
994K	MM900301-00319 MRK00201-00204, 312-333 SMX00201-00208

PARTS NEEDED

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Qty	Part Number	Description
2	4538963	INJECTOR AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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The existing standard grease injectors will need to be replaced with new 453-8963 XL Injector Assemblies for the both left-hand and right-hand K-pins. Refer to Image1.

Refer to the attached Rework Procedure.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-15000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Refer to the following Rework Procedure in order to install two new 453-8963 XL Injector Assemblies.

Refer to Image1.1.1 for the location of the injector bank.

1. Remove cover (A). Refer to Image1.1.2.

Image1.1.1

Image1.1.2

2. Remove existing injectors (C). Refer to Image1.2.1.

Image1.2.1

3. In order to remove the existing injector, loosen lower bolt (D) from the injector bank until half of the injector is free. Refer to Image1.3.1.

4. Remove the existing grease zerks, grease zerk caps, and adapters and reinstall on the new 453-8963 XL Injector Assemblies.

Image1.3.1

5. Install new 453-8963 XL Injector Assemblies (1).

6. Purge 453-8963 XL Injector Assemblies (1) with grease.

7. Adjust to full output (20 turns).

8. Reinstall cover (A).