Usage:
27Jul2018 |
(Revised 19Dec2018) |
N083
N170
N187
Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR ON CERTAIN 745, AND 745C ARTICULATED TRUCKS |
|
1353 1377 | PS90906 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: | When reporting the repair, use "PS90906" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 27Jul2018 Service Letter. Changes have been made to the Service Claim Allowances. |
TERMINATION DATE |
31Jul2020 |
PROBLEM
The existing radiator can fail on certain 745, and 745C Articulated Trucks. If the existing radiator fails it can leak and result in unplanned downtime. |
AFFECTED PRODUCT
Model | Identification Number |
745 | 3T600230 |
745C | TFK00492, 626, 690, 752, 839-840, 859, 861, 867-869, 871-873, 912-914, 924-934, 936-937, 939, 941-942, 944, 1007-1016, 1170-1171, 1173, 1175-1179, 1182-1183, 1192, 1204, 1208, 1213, 1302, 1403, 1565 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 5537138 | CORE AS-RDTR |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 31% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to UENR4223, "Cooling System Package (Radiator, Hydraulic Oil Cooler, Fan) - Remove and Install", and UENR4223, "Radiator - Remove and Install". |
SERVICE CLAIM ALLOWANCES
0-60 mo |
NOTE: This is a 14.0-hour job | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |