PRODUCT IMPROVEMENT PROGRAM FOR CHANGING THE GENERATOR/PUMP DRIVE OIL ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR CHANGING THE GENERATOR/PUMP DRIVE OIL ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS

Usage:

TEBE7579-00

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16Apr2018

U-222

A-163

D-195

O-199

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR CHANGING THE GENERATOR/PUMP DRIVE OIL ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS
5068		PI32884

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32884" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32884" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Oct2018	30Apr2019

PROBLEM

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The generator/pump drive oil needs to be changed on certain AP500F, AP555F, AP600F, AP655F, AP1000F, and AP155F Asphalt Pavers. The existing oil is of the wrong viscosity, which will reduce system efficiency, and could trigger high lube oil pressure restriction faults at low temperatures.

AFFECTED PRODUCT

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Model	Identification Number
AP1000F	AC400361-00365, 367-372
AP1055F	TJ500716-00760
AP500F	44900144-00147 50300107
AP555F	5F500112 AP500217-00219
AP600F	AP600169-00172, 174-178 LR600120-00121
AP655F	MH600306-00310, 312-314, 316-319, 321-322 ML600119

PARTS NEEDED

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Qty	Part Number	Description
1	3481862	ELEMENT AS-OIL
1	OIL_BLK	10W Oil - See OMM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Change the generator/pump drive oil and replace the related oil filter. Use the proper 10W oil called out in the OMM. Allow the engine to run at low idle for 10 minutes, then follow the pump Drive Oil-Change and Pump Drive Oil Filter - Replace procedures described in the relevant OMM. Note: the pump drive oil must be checked with the engine running.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 2.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR CHANGING THE GENERATOR/PUMP DRIVE OIL ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS

MODELS INVOLVED - AP500F, AP555F, AP600F, AP655F, AP1000F, and AP1055F Asphalt Pavers

Dear Cat Product Owner:

The generator/pump drive oil needs to be replaced on the products listed below. The existing oil is of the wrong viscosity, which will reduce system efficiency, and could trigger high lube oil pressure restriction faults at low temperatures. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 16Apr2018 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 16Apr2018 Service Letter