PRODUCT SUPPORT PROGRAM FOR REPLACING THE MCV TUBE ASSEMBLY ON CERTAIN M320F/M322F WHEELED EXCAVATORS AND MH3022/MH3024 MATERIAL HANDLERS
Usage:
TEBE7531-00
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| 05Apr2018 |
U-202
D-180
O-182
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE MCV TUBE ASSEMBLY ON CERTAIN M320F/M322F WHEELED EXCAVATORS AND MH3022/MH3024 MATERIAL HANDLERS |
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| 5057 5051 | PS53731 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53731" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Apr2022 |
PROBLEM
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| The existing 439-4903 MCV Tube Assembly can crack on certain M320F/M322F Wheeled Excavators and MH3022/MH3024 Material Handlers. If the existing 439-4903 MCV Tube Assembly fails, it can leak. The 439-4903 MCV Tube Assembly has been improved. The manufacturing process changed from brazing to welding to improve durability. |
AFFECTED PRODUCT
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| Model | Identification Number |
| M320F | F2W00169-00525 |
| M322F | F2Z00144-00220 |
| MH3022 | FM200276, 278, 281, 283, 285, 287, 289-290, 292-296, 298-307, 310-311, 313-317, 320-326, 328, 333, 336-340, 343-348, 351-361, 365-371, 377-378, 380-382, 384-388, 390, 395-397, 402-406, 409-413, 415, 417-418, 420, 422-423, 425-427, 431, 435, 437-441, 446-460, 463, 465, 468-469, 472-474, 476, 478-479, 481-482, 484-486, 488-493, 495-497, 499-500, 502, 508, 510-511, 513-514, 516-519, 522-527, 529, 532-533, 535 |
| MH3024 | FM400112-00113, 117, 122, 124, 130-132, 139-142, 144-147, 150-153, 156, 159, 162, 166, 168, 171, 188-189, 194, 208 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 4J0520 | SEAL-O-RING |
| 4 | 1081784 | BOLT-SOCKET HD |
| 4 | 1708553 | BOLT-HEX SKT HD |
| 1 | 4394903 | TUBE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the existing failed 439-4903 MCV Tube Assembly by the same part number. |
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SERVICE CLAIM ALLOWANCES
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0-48 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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