PRODUCT SUPPORT PROGRAM FOR REWORKING THE SPIDERS ON CERTAIN 793D OFF-HIGHWAY TRUCKS BY ADDING A GREASE FITTING Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE SPIDERS ON CERTAIN 793D OFF-HIGHWAY TRUCKS BY ADDING A GREASE FITTING

Usage:

TEBE8778-00

12Mar2019


R150
R461

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE SPIDERS ON CERTAIN 793D OFF-HIGHWAY TRUCKS BY ADDING A GREASE FITTING

3251
PS90950
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS90950" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Mar2021

PROBLEM

The existing spiders can fail due to lack of grease on certain 793D Off-Highway Trucks. If an existing spider fails it can lead to additional failures or damage in the drive shaft area.

AFFECTED PRODUCT

Model Identification Number
793D  FDB01261-01262, 1266-1271, 1303-1305, 1310-1311, 1313, 1315-1316, 1318-1319, 1321-1322, 1380-1384, 1387-1388, 1393-1395, 1412-1415, 1455-1456, 1465, 1467, 1469-1470, 1500, 1548-1549, 1563-1564, 1568, 1570, 1572, 1577, 1579, 1584-1585, 1648-1651, 1654-1658, 1670-1671, 1677, 1732, 1744-1747, 1757-1758, 1760, 1762-1763, 1771-1774, 1777-1779, 1783-1789, 1792-1795, 1806-1815, 1824-1826, 1829-1833

PARTS NEEDED

Qty

Part Number Description
16 2N2486 BOLT-POINT HEAD
2 5B5150 FITTING-HYD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the Service Manual if/as required.
The universal joint spiders need to be removed from machine in order to install the 5B5150 Grease Fittings.
Remove the center plug from both of the spiders. Install a 5B5150 Grease Fitting into the hole of each spider.
The recommended re-grease schedule interval is once every 500 hours using 452-6011 Grease or equivalent quality Lithium based EP NLGI 2 grease.
Note: Do not grease using Molybdenum Disulfide additives.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-50000 hrs,
0-120 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 10.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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