PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL TANK ON CERTAIN 793D OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL TANK ON CERTAIN 793D OFF-HIGHWAY TRUCKS

Usage:

TEBE4796-00

09Aug2016


R150
R461

 
Containment -
After Failure Only

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL TANK ON CERTAIN 793D OFF-HIGHWAY TRUCKS

1273
PS61330
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS61330" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Aug2018

PROBLEM

The existing fuel tank can crack on certain 793D Off-Highway Trucks. If the existing fuel tank cracks, it will result in a fuel leak.

AFFECTED PRODUCT

Model Identification Number
793D  FDB01261-01262, 1266-1271, 1303-1305, 1310-1311, 1313, 1315-1316, 1318-1319, 1321-1322, 1380-1384, 1387-1388, 1391-1395, 1412-1415, 1455-1457, 1465, 1467, 1469-1470, 1500, 1548-1549, 1563-1564, 1568, 1570, 1572, 1577, 1579, 1584-1585

PARTS NEEDED

Qty

Part Number Description
1 3789104 BRACKET AS.
1 3800864 TANK AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 8% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

1. Remove existing cracked fuel tank assembly. Reference RENR8332, "Fuel Tank - Remove".

2. Remove existing front fuel tank bracket assembly. (If not yet updated to the 378-9104 assembly)

3. Install 378-9104 Front fuel Tank Bracket Assembly. Reference REHS7995, section "Fabricate the Left-Hand Side Tank Mount Fixture", to aid in locating the bracket assembly. Reference REHS7995, section "Installation of Hardware", for welding instructions for the bracket. Reference REHS7995, section "Post Weld Treatment - TIG Dressing", for TIG Dressing instructions.

4. Install new 380-0864 Tank Assembly. Reference RENR8332, "Fuel Tank - Install".

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs,
0-10 mo 
93.0%
0.0%
0.0%
0.0%
5.0%
100.0%
3001-6000 hrs,
11-19 mo 
87.0%
0.0%
0.0%
0.0%
10.0%
100.0%
6001-9000 hrs,
20-29 mo 
80.0%
0.0%
0.0%
0.0%
15.0%
100.0%
9001-12000 hrs,
30-39 mo 
73.0%
0.0%
0.0%
0.0%
20.0%
100.0%
12001-15000 hrs,
40-48 mo 
67.0%
0.0%
0.0%
0.0%
25.0%
100.0%
15001-18000 hrs,
49-58 mo 
60.0%
0.0%
0.0%
0.0%
30.0%
100.0%
18001-21000 hrs,
59-68 mo 
53.0%
0.0%
0.0%
0.0%
35.0%
100.0%
21001-24000 hrs,
69-76 mo 
47.0%
0.0%
0.0%
0.0%
40.0%
100.0%
24001-27000 hrs,
77-86 mo 
40.0%
0.0%
0.0%
0.0%
45.0%
100.0%
27001-30000 hrs,
87-96 mo 
33.0%
0.0%
0.0%
0.0%
50.0%
100.0%
30001-33000 hrs,
97-105 mo 
27.0%
0.0%
0.0%
0.0%
55.0%
100.0%
33001-36000 hrs,
106-115 mo 
20.0%
0.0%
0.0%
0.0%
60.0%
100.0%
36001-39000 hrs,
116-125 mo 
13.0%
0.0%
0.0%
0.0%
65.0%
100.0%
39001-42000 hrs,
126-134 mo 
7.0%
0.0%
0.0%
0.0%
70.0%
100.0%
42001-45000 hrs,
135-144 mo 
0.0%
0.0%
0.0%
0.0%
75.0%
100.0%
 NOTE: This is a 22.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRONT SUSPENSION CYLINDERS ON CERTAIN 775G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRONT SUSPENSION CYLINDERS ON CERTAIN 775G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING EJECTOR BUCKET PILOT LINES GROUP ON CERTAIN R1600H LOAD HAUL DUMP MACHINES PRODUCT SUPPORT PROGRAM FOR REWORKING EJECTOR BUCKET PILOT LINES GROUP ON CERTAIN R1600H LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRAME HARDWARE ON CERTAIN 777F AND 777G OFF-HIGHWAY TRUCK PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRAME HARDWARE ON CERTAIN 777F AND 777G OFF-HIGHWAY TRUCK
PRODUCT SUPPORT PROGRAM FOR REWORKING THE ACCESSORY POWER INVERTER FAN WIRING AND UPDATING THE SOFTWARE ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS PRODUCT SUPPORT PROGRAM FOR REWORKING THE ACCESSORY POWER INVERTER FAN WIRING AND UPDATING THE SOFTWARE ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS
PRODUCT IMPROVEMENT PROGRAM FOR RIGHT HAND CONVEYOR HOSES ON CERTAIN AP555F AND AP500F ASPHALT PAVERS PRODUCT IMPROVEMENT PROGRAM FOR RIGHT HAND CONVEYOR HOSES ON CERTAIN AP555F AND AP500F ASPHALT PAVERS
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN AP1055F, AP1000F, AP655F, AP600F, AP555F, AND AP500F ASPHALT PAVERS PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN AP1055F, AP1000F, AP655F, AP600F, AP555F, AND AP500F ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MOTOR MOUNT ASSEMBLY FOR THE THERMOSTATIC VALVE ON CERTAIN MT5300D AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE MOTOR MOUNT ASSEMBLY FOR THE THERMOSTATIC VALVE ON CERTAIN MT5300D AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FRONT FENDERS AND MOUNTING BRACKETS ON CERTAIN 434F, 434F2, 444F, AND 444F2 BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FRONT FENDERS AND MOUNTING BRACKETS ON CERTAIN 434F, 434F2, 444F, AND 444F2 BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE AIR SYSTEM ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR UPDATING THE AIR SYSTEM ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING CELLULAR PRODUCT LINK DEVICES ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR REPLACING CELLULAR PRODUCT LINK DEVICES ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOS LINES ON THE REAR AXLE HOUSING ON CERTAIN 797F AND 797F XQ OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOS LINES ON THE REAR AXLE HOUSING ON CERTAIN 797F AND 797F XQ OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 357-1140 FAN SPIDER AS IN THE 295-5172 SUCTION FAN GP ON CERTAIN 777G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 357-1140 FAN SPIDER AS IN THE 295-5172 SUCTION FAN GP ON CERTAIN 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR SYSTEM FRAME ON CERTAIN 797F HIGH ALTITUDE ARRANGEMENT OFF HIGHWAY TRUCK ENGINES AT PLANNED COMPONENT REBUILD (PCR) PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR SYSTEM FRAME ON CERTAIN 797F HIGH ALTITUDE ARRANGEMENT OFF HIGHWAY TRUCK ENGINES AT PLANNED COMPONENT REBUILD (PCR)
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE ESCAPE HATCHES ON CERTAIN 2390, 2491, 511, 521, 521B, 522, 522B, 532, 541, 541 SERIES 2, 552, AND 552 SERIES 2 TRACK FELLER BUNCHERS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE ESCAPE HATCHES ON CERTAIN 2390, 2491, 511, 521, 521B, 522, 522B, 532, 541, 541 SERIES 2, 552, AND 552 SERIES 2 TRACK FELLER BUNCHERS
PRODUCT SUPPORT PROGRAM FOR REPLACING HP TURBO WASTEGATE ACTUATOR ON CERTAIN 324E, 329E EXCAVATORS AND 3570C, 2670C, 563C, 573C WHEEL FELLER BUNCHERS PRODUCT SUPPORT PROGRAM FOR REPLACING HP TURBO WASTEGATE ACTUATOR ON CERTAIN 324E, 329E EXCAVATORS AND 3570C, 2670C, 563C, 573C WHEEL FELLER BUNCHERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 4D-4431 ANGLE CYLINDER BEARING ON CERTAIN 527 TRACK SKIDDERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 4D-4431 ANGLE CYLINDER BEARING ON CERTAIN 527 TRACK SKIDDERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A FRAME PLATE ON CERTAIN 655F ASPHALT PAVERS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A FRAME PLATE ON CERTAIN 655F ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND UPDATING ALL-WHEEL DRIVE HOSES ON CERTAIN 160M AND 14L MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND UPDATING ALL-WHEEL DRIVE HOSES ON CERTAIN 160M AND 14L MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR COOLING FAN GEAR MOTOR GP ON CERTAIN CB14B UTILITY COMPACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR COOLING FAN GEAR MOTOR GP ON CERTAIN CB14B UTILITY COMPACTORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING THE A/C ACCUMULATOR ON CERTAIN 272D2/272D2 XHP SKID STEER LOADERS, 297D2/297D2 XHP MULTI TERRAIN LOADERS, AND 299D2/299D2 XHP COMPACT TRACK LOADERS, EQUIPPED WITH AN HVAC SYSTEM PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING THE A/C ACCUMULATOR ON CERTAIN 272D2/272D2 XHP SKID STEER LOADERS, 297D2/297D2 XHP MULTI TERRAIN LOADERS, AND 299D2/299D2 XHP COMPACT TRACK LOADERS, EQUIPPED WITH AN HVAC SYSTEM
PRODUCT SUPPORT PROGRAM FOR INSTALLING A DOUBLE FORK SWING FRAME AND CAST SLIDER FRAME ON CERTAIN 424 BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR INSTALLING A DOUBLE FORK SWING FRAME AND CAST SLIDER FRAME ON CERTAIN 424 BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING TWO 244-8593 GEARS IN THE FRONT GEAR ASSEMBLY ON CERTAIN C175 REMAN ENGINES IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING TWO 244-8593 GEARS IN THE FRONT GEAR ASSEMBLY ON CERTAIN C175 REMAN ENGINES IN DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REWORKING THE COUPLER ASSEMBLY ON CERTAIN 246D/262D/272D2/272D2XHP SKID STEER LOADERS, 277D/287D/297D2/297D2XHP MULTI TERRAIN LOADERS, AND 279D/289D/299D2/299D2XHP COMPACT TRACK LOADERS PRODUCT SUPPORT PROGRAM FOR REWORKING THE COUPLER ASSEMBLY ON CERTAIN 246D/262D/272D2/272D2XHP SKID STEER LOADERS, 277D/287D/297D2/297D2XHP MULTI TERRAIN LOADERS, AND 279D/289D/299D2/299D2XHP COMPACT TRACK LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING CERTAIN 9V-7710 UNIVERSAL JOINTS IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REWORKING CERTAIN 9V-7710 UNIVERSAL JOINTS IN DEALER PARTS STOCK
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.