PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOS LINES ON THE REAR AXLE HOUSING ON CERTAIN 797F AND 797F XQ OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOS LINES ON THE REAR AXLE HOUSING ON CERTAIN 797F AND 797F XQ OFF-HIGHWAY TRUCKS

Usage:

TEBE4743-07

11Jul2016
(Revised 01Feb2017)


P280
P291
R080
R120
T030
T035
T037
U066
U068

 

Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOS LINES ON THE REAR AXLE HOUSING ON CERTAIN 797F AND 797F XQ OFF-HIGHWAY TRUCKS

3260
PS45145
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45145" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 11Jul2016 (Revised 15Nov2016) Service Letter. Changes have been made to the Affected Product.


TERMINATION DATE

31Jul2017

PROBLEM

The existing SOS lines and taps location has been updated on 797F Off-Highway Trucks for serviceability.

AFFECTED PRODUCT

Model Identification Number
797F  LAJ00149-00150, 158-188, 195-196, 206, 210-221, 224-226, 230, 233-236, 247-250, 256-261, 263, 265, 273-274, 278-279, 281, 284, 289, 294, 301-302, 304, 306-307, 315, 323-324, 337, 342, 345-349, 352, 354, 356, 358, 360, 362, 367-371, 374, 380-385, 387, 389, 393-394, 397, 401-411, 414-415, 418-420, 423, 425-431, 433, 435-438, 441, 447-457, 462-463, 467, 469-475, 486-490, 495-501, 513-522, 526-536, 538-539, 543-553, 562-565, 593-595, 597-598

PARTS NEEDED

Qty

Part Number Description
1 5F6222 SEAL-O-RING
1 4458817 VALVE-SAMPLING
1 4458819 GUARD
1 4769499 COVER-AETA
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Remove existing SOS lines and ports to be updated with new components. Refer to the procedure in M0070432 "A New SOS Adapter for the Rear Axle is Now Used on Certain 797F Off-Highway Trucks".

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-48000 hrs,
0-80 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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