PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A FRAME PLATE ON CERTAIN 655F ASPHALT PAVERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A FRAME PLATE ON CERTAIN 655F ASPHALT PAVERS

Usage:

TEBE4814-00

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06Jul2016

D-312

O-310

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A FRAME PLATE ON CERTAIN 655F ASPHALT PAVERS
7051		PI32656

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32656" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32656" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Jan2017	31Jul2017

PROBLEM

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A frame plate needs to be installed and welded on certain 655F Asphalt Pavers. The plate was missed during the welding assembly of the frame.

AFFECTED PRODUCT

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Model	Identification Number
AP655F	P6500102-00122

PARTS NEEDED

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Qty	Part Number	Description
1	2736528	Dealer Fabricated Plate (See Image1.1.1)
This plate is not available through the parts system. It must be fabricated by the dealer. --------- --------- --------- In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 42% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary and see the attached Rework Procedure.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 12.0-hour job
Caterpillar is allowing 12 hours and $100 misc. for inspecting frame, fabricating plate and welding in plate.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A FRAME PLATE ON CERTAIN 655F ASPHALT PAVERS

MODELS INVOLVED - AP655F Asphalt Pavers

Dear Cat Product Owner:

The frame plate needs to be installed on the products listed below. The missing plate can cause the frame of the machine to distort. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 06Jul2016 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 06Jul2016 Service Letter

Rework Procedure

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1. Move the machine to a smooth, horizontal location.

2. Lower the screed to the ground.

3. Engage the parking brake. Place blocks around the tracks.

4. Stop the engine

5. Turn master disconnect switch off