PRODUCT SUPPORT PROGRAM FOR REPLACING THE MOTOR MOUNT ASSEMBLY FOR THE THERMOSTATIC VALVE ON CERTAIN MT5300D AC OFF-HIGHWAY TRUCKS
Usage:
TEBE4764-00
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| 26May2016 |
U-267
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE MOTOR MOUNT ASSEMBLY FOR THE THERMOSTATIC VALVE ON CERTAIN MT5300D AC OFF-HIGHWAY TRUCKS |
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| 135V 1380 7000 | PS45086 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45086" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31May2018 |
PROBLEM
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| The existing thermostatic valve motor mount assembly can fail on certain MT5300D AC Off-Highway Trucks. If the existing thermostatic valve mount assembly fails it will cause unplanned downtime for repair or replacement. Expected failure modes are piston seizure, degradation of performance due to dirt/water ingress and snap ring failure. |
AFFECTED PRODUCT
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| Model | Identification Number |
| MT5300D AC | MN500052-00055 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 1188706 | SEAL-O-RING |
| 2 | 3998110 | GASKET-MOTOR HSG |
| 1 | 4940386 | MOUNT AS-MOTOR |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the original thermostatic valve motor mount assembly with the new thermostatic valve motor mount assembly. Refer to UENR2272 for removal and installation instructions. |
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SERVICE CLAIM ALLOWANCES
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0-36 mo |
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| NOTE: This is a 6.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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