PRODUCT SUPPORT PROGRAM FOR UPDATING THE AIR SYSTEM ON CERTAIN 797F OFF-HIGHWAY TRUCKS
Usage:
TEBE4746-02
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| 28Jun2016 |
| (Revised 27Feb2017) |
N030
N061
N184
N18D
P280
P291
R080
R120
T030
T035
T037
T120
T122
U066
U068
N061
N184
N18D
P280
P291
R080
R120
T030
T035
T037
T120
T122
U066
U068
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| Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR UPDATING THE AIR SYSTEM ON CERTAIN 797F OFF-HIGHWAY TRUCKS |
|
| 7402 5501 5500 5479 1804 1803 1451 | PS45132 |
|
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45132" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 28Jun2016 (Revised 12Oct2016) Service Letter. Changes have been made to the Termination Date and Affected Product. |
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TERMINATION DATE |
| 31Dec2017 |
PROBLEM
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| Certain 797F Off-Highway Trucks can experience a loss of air pressure in the air start system, resulting in not being able to start the engine. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 797F | LAJ00148-00150, 158-182, 185-187, 216-221, 230, 233-236, 247-253, 256-269, 276, 283, 285, 287, 292-293, 295-296, 308, 320-321, 328, 341, 397, 406, 408, 411, 414-415, 423, 425-427, 433, 435-438, 458-461, 464-467, 471-473, 476-477, 483, 491-501, 507-512, 523-525, 554-561, 569-571, 573-584, 596 |
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| *******Group 2******* | |
| 797F | LAJ00183-00184, 188-189, 195-196, 206, 210-215, 224-226, 273-274, 278-279, 281, 284, 289, 294, 301-302, 304, 306-307, 315-316, 318, 323-324, 337, 342-352, 354, 356, 358, 360, 362, 365, 367-374, 380-385, 387, 389, 393-394, 401-405, 407, 409-410, 418-420, 428-431, 441, 447-457, 462-463, 469-470, 474-475, 486-490, 513-522, 526-536, 538-539, 543-553, 562-565, 593-595, 597-598 |
| 797F XQ | WSP00100-00129 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 1S0994 | CLIP-LOOP |
| 1 | 2T2170 | ADAPTER-ELBOW |
| 1 | 3B7738 | ADAPTER-STR |
| 1 | 3E2343 | TEE |
| 4 | 4D6466 | CLIP |
| 1 | 4K8864 | CLIP-LOOP |
| 1 | 4N3411 | VALVE-RELAY |
| 7 | 6D3479 | CLIP-LOOP |
| 1 | 6V1867 | CLIP |
| 1 | 6V1868 | CLIP |
| 1 | 6V1869 | GROMMET |
| 1 | 6V8641 | ADAPTER-STR |
| 1 | 6V9850 | ADAPTER-ELBOW |
| 1 | 7X5331 | ELBOW-90DEG |
| 1 | 8B9913 | ELBOW-REDUCING |
| 1 | 8C6868 | ADAPTER-STR |
| 1 | 8C6870 | ADAPTER-STR |
| 1 | 8C6871 | ADAPTER-STR |
| 1 | 8C8408 | ADAPTER-ELBOW |
| 7 | 8T4121 | WASHER-HARD |
| 5 | 8T4136 | BOLT-HEX HEAD |
| 1 | 8T4139 | BOLT-HEX HEAD |
| 1 | 8T4223 | WASHER-HARD |
| 2 | 8T6466 | BOLT-HEX HEAD |
| 1 | 0026454 | ADAPTER-STR |
| 1 | 0444101 | ADAPTER-STR |
| 4 | 1043173 | CLIP-LOOP |
| 2 | 1364992 | SPACER |
| 5 | 2006345 | MOUNT-SWIVEL |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2287088 | SEAL-O-RING-ORFS |
| 1 | 2287089 | SEAL-O-RING-ORFS |
| 1 | 2287090 | SEAL-O-RING-ORFS |
| 1 | 2431353 | SPACER |
| 1 | 2597140 | STUD-TAPERLOCK |
| 3 | 2922491 | CLIP-P |
| 3 | 3028496 | CONNECTOR |
| 1 | 3433303 | PLATE AS |
| 5 | 3445675 | NUT-HEX |
| 1 | 4629763 | HOSE AS |
| 1 | 4629764 | HOSE AS |
| 1 | 4661743 | HOSE AS |
| 1 | 4661744 | HOSE AS |
| 1 | 4661745 | HOSE AS |
| 1 | 4661746 | HOSE AS |
| 1 | 4661747 | HOSE AS |
| 1 | 4661748 | HOSE AS |
| 1 | 4661749 | HOSE AS |
| 1 | 4661750 | HOSE AS |
| 1 | 4661751 | HOSE AS |
| 1 | 4661752 | HOSE AS |
| 1 | 4661753 | HOSE AS |
| 1 | 4661754 | HOSE AS |
| 1 | 4661755 | HOSE AS |
| 1 | 4661759 | HOSE AS |
| 1 | 4661760 | HOSE AS |
| 1 | 4661761 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 2 | 1P4582 | FLANGE-SPLIT |
| 1 | 1S0994 | CLIP-LOOP |
| 1 | 2T2170 | ADAPTER-ELBOW |
| 1 | 3B7738 | ADAPTER-STR |
| 1 | 3E2343 | TEE |
| 4 | 4D6466 | CLIP |
| 1 | 4K8864 | CLIP-LOOP |
| 1 | 4N3411 | VALVE-RELAY |
| 4 | 5F8807 | BOLT |
| 7 | 6D3479 | CLIP-LOOP |
| 1 | 6V1867 | CLIP |
| 1 | 6V1868 | CLIP |
| 1 | 6V1869 | GROMMET |
| 1 | 6V4590 | SEAL-O RING |
| 1 | 6V8641 | ADAPTER-STR |
| 1 | 6V9849 | ADAPTER-ELBOW |
| 1 | 6V9850 | ADAPTER-ELBOW |
| 1 | 7X5331 | ELBOW-90DEG |
| 1 | 8B9913 | ELBOW-REDUCING |
| 1 | 8C6870 | ADAPTER-STR |
| 1 | 8C6871 | ADAPTER-STR |
| 7 | 8T4121 | WASHER-HARD |
| 5 | 8T4136 | BOLT-HEX HEAD |
| 1 | 8T4139 | BOLT-HEX HEAD |
| 4 | 8T4194 | BOLT-HEX HEAD |
| 5 | 8T4223 | WASHER-HARD |
| 2 | 8T6466 | BOLT-HEX HEAD |
| 1 | 0026454 | ADAPTER-STR |
| 1 | 0444101 | ADAPTER-STR |
| 4 | 1043173 | CLIP-LOOP |
| 2 | 1364992 | SPACER |
| 5 | 2006345 | MOUNT-SWIVEL |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2287088 | SEAL-O-RING-ORFS |
| 2 | 2287089 | SEAL-O-RING-ORFS |
| 1 | 2287090 | SEAL-O-RING-ORFS |
| 1 | 2343544 | SEAL-O-RING |
| 1 | 2431353 | SPACER |
| 1 | 2597140 | STUD-TAPERLOCK |
| 3 | 2922491 | CLIP-P |
| 3 | 3028496 | CONNECTOR |
| 1 | 3433303 | PLATE AS |
| 5 | 3445675 | NUT-HEX |
| 1 | 4559488 | ADAPTER |
| 1 | 4559489 | ADAPTER |
| 1 | 4629763 | HOSE AS |
| 1 | 4629764 | HOSE AS |
| 1 | 4661743 | HOSE AS |
| 1 | 4661744 | HOSE AS |
| 1 | 4661745 | HOSE AS |
| 1 | 4661746 | HOSE AS |
| 1 | 4661747 | HOSE AS |
| 1 | 4661748 | HOSE AS |
| 1 | 4661749 | HOSE AS |
| 1 | 4661750 | HOSE AS |
| 1 | 4661751 | HOSE AS |
| 1 | 4661752 | HOSE AS |
| 1 | 4661753 | HOSE AS |
| 1 | 4661754 | HOSE AS |
| 1 | 4661755 | HOSE AS |
| 1 | 4661756 | HOSE AS |
| 1 | 4661757 | HOSE AS |
| 1 | 4661758 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| Refer to Special Instruction, SEHS0048, for the rework procedure. Refer to Hydraulic Information System (HIS) to build the hose assemblies that are listed in the Parts Needed. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-12 mo |
||||||
13-72 mo |
||||||
| NOTE: This is a 12.0-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-12 mo |
||||||
13-72 mo |
||||||
| NOTE: This is a 12.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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