PRODUCT IMPROVEMENT PROGRAM FOR REWORKING CERTAIN 9V-7710 UNIVERSAL JOINTS IN DEALER PARTS STOCK Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REWORKING CERTAIN 9V-7710 UNIVERSAL JOINTS IN DEALER PARTS STOCK

Usage:

TEBE4844-01

13Jun2016
(Revised 21Jun2016)


U-310
A-236
D-273
O-270

 

Parts stock action only

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REWORKING CERTAIN 9V-7710 UNIVERSAL JOINTS IN DEALER PARTS STOCK

3251 7750
PI70626
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 13Jun2016 Service Letter. Changes have been made to the Action Required section.


TERMINATION DATE

30Sep2016

PROBLEM

The seals in the 9V-7710 Universal Joints, currently in dealer parts stock inventory, do not meet grease flow requirements. These universal joints are for use on certain Underground Articulated Trucks and Load Haul Dump machines.

ACTION REQUIRED

Inspect all 9V-7710 Universal Joints currently in dealer parts stock for white paint mark as shown in picture below, Replace seals in 9V-7710 Universal Joints that are NOT marked with white paint with new 510-5947 Seals. The new seals provide improved grease flow and purging capability.

To replace the seals, refer to Service Magazine M0071332, "Procedure to Rework the Universal Joint on Certain Underground Articulated Trucks and Load Haul Dump Machines". This service magazine article also includes a link to a Caterpillar Channel1 video showing the rework procedure.
Image1

SERVICE CLAIM ALLOWANCES

Submit one claim for all 9V-7710 Universal Joints in dealer parts stock that are reworked. Four (4) 510-5947 Seals and .5 hour of labor are allowed for each 9V-7710 Universal Joint that is reworked.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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