PRODUCT SUPPORT PROGRAM FOR REPLACING THE IMPLEMENT CHECK VALVE AND PLUG ASSEMBLY CARTRIDGES AND CHECK/RELIEF VALVES O-RING SEAL ON CERTAIN 14L, M, M2, AND M3 SERIES MOTOR GRADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE IMPLEMENT CHECK VALVE AND PLUG ASSEMBLY CARTRIDGES AND CHECK/RELIEF VALVES O-RING SEAL ON CERTAIN 14L, M, M2, AND M3 SERIES MOTOR GRADERS

Usage:

TEBE2899-00

08Jul2015


U-357
A-250
D-298
O-304

 

After Failure Only

  
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM FOR REPLACING THE IMPLEMENT CHECK VALVE AND PLUG ASSEMBLY CARTRIDGES AND CHECK/RELIEF VALVES O-RING SEAL ON CERTAIN 14L, M, M2, AND M3 SERIES MOTOR GRADERS

7750
PS52984
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52984" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Jul2017

PROBLEM

The existing check valve and check/relief valve seals have low seal compression at the SAE port on certain L, M, M2 and M3 Series Motor Graders. If the existing check valve and check/relief valve seals fail, it will cause an external hydraulic oil leak.

AFFECTED PRODUCT

Model Identification Number
120M B9C00794-00807, 1000-1342

D9W00207-00208, 400-419, 500-503

R9A00100-00126

R9C00100-00110
120M 2 M9C00200-00538

M9H00201-00364, 396-441

R9N00100-00199

R9W00101-00104, 106-185
120M 2 OEM  M9200100-00107
12M B9200100-00356

B9F01116-01121, 1300-1497

R9B00100-00127
12M 2 F9B00100-00220

F9M00100-00481

R9P00100-00199

R9S00100-00360
12M 3 N9B00100-00101, 103-214

N9F00100-00383

N9P00100-00129

N9R00100-00161
140M B9D03308-03329, 3500-4721

D9G01300-01581
140M 2 M9D00291-00310, 500-1844

M9J00242-00249, 400-952

R9G00100-00372

R9M00100-00559
140M 3 N9D00100-00492

N9G00100-00155

N9J00100-00333

N9M00100-00220
14L  B9400100-00134
14M  R9J00100-01628
160M B9E00570, 700-1132

D9T00182, 300-311, 1303-1437
160M 2 M9E00207-00213, 400-409

M9K00400-00425

R9L00100-00258

R9T00100-00349
160M 3 N9E00100-00110

N9K00100-00127

N9L00100-00120

N9T00100-00158
16M  R9H00100-00994
16M 3  E9Y00207-00208
24M B9300101-00173

B9K00434-00662

PARTS NEEDED

Qty

Part Number Description
1 3049654 PLUG AS
1 3183115 VALVE GP-CHECK-E
1 3216908 VALVE GP-CHECK-E
1 4714231 KIT-SEAL
1 4716294 SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

****Parts Stock ****

Replace check valve cartridges 318-3115, 321-6908 and 304-9654 with same part. For the 318-3040, 318-3052 and 318-3036 Check Relief Cartridges replace 6V-5326 O-ring (Image 2) by 471-6294 O-ring or replace 325-2588 Seal Kit by 471-4231 Seal Kit.

 
 
****Affected Product****
Replace the 318-3115, 321-6908, and 304-9654 Check Valve Cartridges when a leak occurs at the SAE port area. Refer to Image1.

Note: Follow safe machine operation in order to release the system pressure. Refer to KENR6418 SMCS - 4250-553-PX ; 4300-553-PX ; 5050-553-PX.

Replace the 6V-5326 O-ring by a new 471-6294 O-ring or replace the 325-2588 Seal Kit by a 471-4231 Seal Kit when the 318-3040, 318-3052, and 318-3036 Check Relief Cartridges leak at the SAE port area. Refer to Image2.

Tighten the cartridge to a specified torque of 80 +/- 15 N.m.
Image1
Image2

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

 
 
****Affected Product****
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-5000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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