PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE AUTONOMOUS CONTROLS ON CERTAIN 793F CMD OFF-HIGHWAY TRUCKS
Usage:
TEBE2871-00
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| 30Jul2015 |
A-283
D-334
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE AUTONOMOUS CONTROLS ON CERTAIN 793F CMD OFF-HIGHWAY TRUCKS |
|
| 1408 7301 1429 | PI32517 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32517" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32517" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Jan2016 | 31Jul2016 |
PROBLEM
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| The autonomous controls needs to be relocated and guards added on certain 793F CMD Off-Highway Trucks. The existing auto/manual switch can accidentally be switched by the user switching controls to the user unknowningly. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 793F CMD | RBT00111-00171 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2286089 | PLUG-ROCKER SW |
| 1 | 2464311 | GUARD-SWITCH |
| 1 | 3705609 | FILM-AUTONOMOUS |
| 1 | 4797466 | COVER-SHIFTER |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 41% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the Service Manual if/as necessary and see Special Instruction SEHS0034 "Procedure to Update the Switch Group on Certain 793F CMD Off-Highway Trucks." |
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OWNER NOTIFICATION
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| Owners in the following countries will receive the attached Owner Notification: US Canada |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 2.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE AUTONOMOUS CONTROLS ON CERTAIN 793F CMD OFF-HIGHWAY TRUCKS MODELS INVOLVED - 793F CMD Off-Highway Trucks Dear Cat Product Owner: The autonomous controls in the cab need to be relocated on the products listed below. The existing controls are located in an area where they can accidentally be pressed, possibly changing the operational mode of the truck from autonomous to manned. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 30Jul2015 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 30Jul2015 Service Letter |
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