PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR CRANKSHAFT SEAL ON CERTAIN 12M, 140M, AND 160M MOTOR GRADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR CRANKSHAFT SEAL ON CERTAIN 12M, 140M, AND 160M MOTOR GRADERS

Usage:

TEBE2925-02

04Jun2015
(Revised 15Jun2015)


U-286
D-230
O-236

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR CRANKSHAFT SEAL ON CERTAIN 12M, 140M, AND 160M MOTOR GRADERS

1160 1161
PS52956
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52956" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 04Jun2015 (Revised 08Jun2015) Service Letter. A change has been made to the Problem.


TERMINATION DATE

30Jun2017

PROBLEM

The existing rear crankshaft seal can fail on certain 12M, 140M, and 160M Motor Graders. If the existing rear crankshaft seal fails it can cause oil transfer from the transmission to the engine.

AFFECTED PRODUCT

Model Identification Number
12M 2 F9B00202-00220

F9M00464-00481

R9P00159-00199

R9S00250-00360
12M 3 N9B00103-00190

N9F00102-00354
140M 2 M9D01787-01844

M9J00898-00952

R9G00300-00372

R9M00405-00559
140M 3 N9D00103-00451

N9J00103-00307
160M 2 R9L00210-00258

R9T00288-00349
160M 3 N9E00102-00110

N9K00105-00127

PARTS NEEDED

Qty

Part Number Description
1 2854074 SEAL GP-CSHAFT A
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Replace the rear crankshaft seal with date code past Nov 10th 2014. Refer to the Disassembly and Assembly Manual for service instructions.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
3001-5000 hrs,
49-60 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 35.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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