PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN MOTOR SHAFT SEAL AND/OR REROUTING THE FAN MOTOR CASE DRAIN TO TANK LINES ON CERTAIN 16M MOTOR GRADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN MOTOR SHAFT SEAL AND/OR REROUTING THE FAN MOTOR CASE DRAIN TO TANK LINES ON CERTAIN 16M MOTOR GRADERS

Usage:

REBE6261-00

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27Jul2010

U-274

A-210

D-235

O-237

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN MOTOR SHAFT SEAL AND/OR REROUTING THE FAN MOTOR CASE DRAIN TO TANK LINES ON CERTAIN 16M MOTOR GRADERS
1356 1386		PS43124

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43124" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jul2012

PROBLEM

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Hydraulic fan system back pressure spikes can damage the fan motor shaft seal on certain 16M Motor Graders operating in cold weather. The 343-3106 or 254-5690 Fan Seal Kits used in the 304-1005 Motor Gp-Gear have been replaced with a new 3431211/">343-1211 Fan Seal Kit. Additionally, the hydraulic case drain to tank line routing has been changed.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
16M	B9H00100-00689

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*****Group 2*****
16M	B9H00690-00716

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
7	1S0994	CLIP-LOOP
1	3J7354	SEAL-O-RING
3	4S1962	CLIP
1	5P7854	CLIP
1	6V8398	SEAL-O-RING-ORFS
1	6V8716	ADAPTER-STR
3	6V9746	SEAL-O-RING-ORFS
1	7M8485	SEAL-O-RING
10	8T4121	WASHER-HARD
5	8T4133	NUT
4	8T4136	BOLT
1	8T4196	BOLT
1	8T8899	ADAPTER-ELBOW
1	3431211	KIT-SEAL
1	3660735	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
7	1S0994	CLIP-LOOP
1	3J7354	SEAL-O-RING
3	4S1962	CLIP
1	5P7854	CLIP
1	6V8398	SEAL-O-RING-ORFS
1	6V8716	ADAPTER-STR
3	6V9746	SEAL-O-RING-ORFS
1	7M8485	SEAL-O-RING
10	8T4121	WASHER-HARD
5	8T4133	NUT
4	8T4136	BOLT
1	8T4196	BOLT
1	8T8899	ADAPTER-ELBOW
1	3660735	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary.

Group 1 machines require both the new seal kit and the new case drain line routing. See the 16M Specifications RENR8485, and the Disassembly and Assembly KENR6018 for installation of the seal kit. See Special Instructions REHS4265 for the new hydraulic case drain line routing.

Group 2 machines require only the new case drain line routing. See Special Instructions REHS4265 for the new hydraulic case drain line routing.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-12000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 6.5-hour job for Group 1 If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
This is a 6.5-hour job to replace/re-route case drain line and replace fan motor seal.

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-12000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 2.0-hour job for Group 2 If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
This 2.0-hour job to replace and re-route the case drain line.