PRODUCT SUPPORT PROGRAM FOR REPLACING THE 176-5459 BUCKET POSITIONER SWITCH ON CERTAIN 938GII, 938H, AND 994F WHEEL LOADERS, AND IT38GII, IT38H, AND IT62H INTEGRATED TOOL CARRIERS
Usage:
REBE6243-00
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| 28Jul2010 |
U-281
A-216
D-241
O-244
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| After Failure Only Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 1765459/">176-5459 BUCKET POSITIONER SWITCH ON CERTAIN 938GII, 938H, AND 994F WHEEL LOADERS, AND IT38GII, IT38H, AND IT62H INTEGRATED TOOL CARRIERS |
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| 5112 5109 7750 | PS51872 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51872" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code. |
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| NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Jul2012 |
PROBLEM
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| The existing 1765459/">176-5459 bucket positioner switch can fail due to moisture entry on certain 938GII, 938H and 994F wheel loaders and IT38GII, IT38H and IT62H integrated tool carriers. If the existing bucket positioner switch fails, the bucket kickout function will be inoperative. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 938G II | B9Y00110-01039 CRD00273-01350, 1400-2746 PHN00273-03586 RTB00273-03839 |
| 938H | JKM00151-00996 LKM00135-00652, 1000-1146 MCC00138-00259 MJC00038-00949 |
| IT38G | 1CW00318-00398, 500-529 7BS00318-00933, 1000-1238 JAN00101-00520 |
| IT38H | JNJ00151-00400 MCJ00183-00184 |
| IT62H | M5G00150-00478, 600-613 |
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| *******Group 2******* | |
| 994F | 44200149-00301 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 1765459 | CONT GP -B |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 1765459 | CONT GP -B |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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Remove all 1765459/">176-5459 chg 00 & chg 01 kickout switches from dealer parts stock. |
 |
| Image1 |
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| Replace the failed switch with the 1765459/">176-5459-02 Switch or higher revision level. |
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SERVICE CLAIM ALLOWANCES
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|
Submit one claim for all parts removed from dealer parts stock. |
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| *******Group 1******* | ||||||
0-24 mo |
||||||
25-36 mo |
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| NOTE: This is a 1.0-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-24 mo |
||||||
25-36 mo |
||||||
| NOTE: This is a 1.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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