PRODUCT SUPPORT PROGRAM FOR REPLACING 3E-5239 BACKUP LIGHT RELAY WITH A 231-3930 RELAY ON CERTAIN 773F, 775F AND 777F OFF-HIGHWAY TRUCKS
Usage:
REBE6284-00
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| 14Oct2010 |
U-420
A-337
D-362
O-366
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING 3E-5239 BACKUP LIGHT RELAY WITH A 2313930/">231-3930 RELAY ON CERTAIN 773F, 775F AND 777F OFF-HIGHWAY TRUCKS |
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| 7301 1408 | PS43176 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43176" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Oct2011 |
PROBLEM
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| The 3E-5239 relay when used for the Backup Light circuit on certain 773F, 775F and 777F off-highway trucks can cause the 304-5687 ECM to reset due to voltage transients. The replacement 2313930/">231-3930 relay utilizes a suppression diode to eliminate voltage transients. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 773F OEM | EXD00100-00110 |
| 775F OEM | EYG00100-00101 |
| 777F OEM | JXP00100-00154 |
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| *******Group 2******* | |
| 773F | EED00751-01118 |
| 775F | DLS00749-01095 |
| 777F | JRP01381-02247 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 2313930 | RELAY AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 2313930 | RELAY AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the existing 3E-5239 relay used for the Backup Light circuit with the 2313930/">231-3930 relay. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-36 mo |
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| NOTE: This is a 0.5-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-36 mo |
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| NOTE: This is a 0.5-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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