PRODUCT SUPPORT PROGRAM FOR REPLACING THE GRAB ARMS AND CYLINDERS ON CERTAIN HF201 FELLING HEADS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE GRAB ARMS AND CYLINDERS ON CERTAIN HF201 FELLING HEADS

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43134" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

TERMINATION DATE

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Inspect the date code on all 349-9334 Cylinder Groups from dealer parts stock. Remove all 349-9334 Cylinder Groups that have a date code prior to 06-07-2010. Any cylinder groups that have a date code later than 06-07-2010, place back into dealer parts stock for future use. Refer to Image 1.

Submit one claim for all parts removed from dealer parts stock.