PRODUCT SUPPORT PROGRAM FOR REWORKING THE 277-2515 PUMP GROUP ON CERTAIN PM200 AND PM102 COLD PLANERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE 277-2515 PUMP GROUP ON CERTAIN PM200 AND PM102 COLD PLANERS

Usage:

TEBE4854-00

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30Jun2016

U-343

A-261

D-304

O-301

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Before/After	PRODUCT SUPPORT PROGRAM FOR REWORKING THE 2772515/">277-2515 PUMP GROUP ON CERTAIN PM200 AND PM102 COLD PLANERS
5070		PS45133

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45133" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Jun2018

PROBLEM

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The 2772515/">277-2515 Pump used on certain PM200 and PM102 Cold Planers may fail prematurely due to high motor supply pressure.
The service life of the existing 2772515/">277-2515 Pump can be improved by reducing the hydraulic motor supply pressure before failure.
If the pump should fail prematurely, the supply pressure should be adjusted.

AFFECTED PRODUCT

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Model	Identification Number
PM-102	Z2X00251-00607
PM-200	P1C00271-00641 P1M00100-00190
PM102	Z1X00175-00231

PARTS NEEDED

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Qty	Part Number	Description
1	2772515	PUMP GP (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 8% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Measure the motor supply pressure for the 2772515/">277-2515 Pump and adjust if required. Refer to Special Instruction M0073654 "Procedure to set the washing pressure system on certain PM200 and PM102 Cold Planers." If the pump is leaking oil from the motor or pump and/or is leaking water from the body of the pump, then it may be replaced. If the pump produces no flow and/or produces no pressure when the motor supply pressure is ON and the wand valve is opened, then the pump may be replaced.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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NACD, EAME, LACD, and APD:
Hold all 2772515/">277-2515 Pumps for 30 days for a possible Parts Return Request (PRR). Make sure to list the service letter program number on the packing slip and include the closed work order paperwork. Handle all other parts in accordance with your Warranty Bulletin on warranty parts handling.

If a Parts Return Request (PRR) is not issued to you after 30 days through the Send-It-Back process, handle the parts in accordance with your warranty bulletin on warranty parts handling.