PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE PROPEL HANDLE(S)ON CERTAIN CB22B, CB24B, CB32B, CB34B, CC24B, AND CC34B UTILITY COMPACTORS
Usage:
TEBE4896-00
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| 21Feb2017 |
U-95
A-66
D-75
O-78
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| Safety | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE PROPEL HANDLE(S)ON CERTAIN CB22B, CB24B, CB32B, CB34B, CC24B, AND CC34B UTILITY COMPACTORS |
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| 5705 | PI11108 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI11108" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
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PROBLEM
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| The propel handle needs to be replaced on certain CB22B, CB24B, CB32B, CB34B, CC24B, and CC34B Utility Compactors. The existing propel handle can separate from the mechanism connecting the handle to the propel pump cable which may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| CB22B | 41900100-00134, 136-151, 153-157, 159-168, 170-180, 182-185, 187-190 |
| CB22B LRC | 46600101-00152, 155, 157-161, 163-167, 170-199, 203-208, 211-214, 216-222, 224-245, 248-262, 269-274, 276, 278, 280-284, 287-319, 323-326, 329-332, 336-339, 341-348, 351-354, 356-362, 364-371 |
| CB24B | 42000101, 103-111, 113-129, 131-139, 141-151, 153-183, 185-186, 188-191, 193-196, 198-209, 211-221, 223-235, 237-241, 246-247, 251-252, 254-256, 260-263, 265-269, 271-275, 277-288, 292-298, 308, 310, 314-316, 318-327, 330, 334-338, 342-344, 347-349, 351-368, 370-400, 402-411, 413-415, 418, 420, 422, 424-425, 431-442, 444, 446-448, 451-452, 455-456, 458-460, 462-463, 467-469, 472-473, 477-487, 489-492, 497-499, 502, 504-521, 524, 526-530, 532, 534-543, 545-563, 565-566, 569-579, 581-582, 585-587, 589-611, 613-623 46700101-00133, 135-140, 142-144, 146-157, 159-162, 164-172, 176-197, 199-204, 208-209, 211-213, 215-217, 219-224, 227-228, 231-245, 247-252, 269-301, 303, 306-307, 309, 311-317, 319-342, 344-346, 348, 350-351, 353-354, 356-359, 361-363, 365-368, 371-379, 382, 385-386, 389-391, 394-396, 398, 400-405, 407-412, 414-419, 421-431, 434-458, 460-462, 464-466, 469, 471-488, 490-495, 497-499, 501-504, 510-514, 517-518, 520-538, 540-541, 544-546, 548-562 |
| CB32B | 42200102-00103 |
| CB32B LRC | 46900100-00106, 108-113 |
| CB34B | 42300101-00123, 125-134, 136-137, 141-143, 145-154, 156-176, 178, 182-183, 188, 190-194, 197-200, 204-207, 211-225, 227-232, 234-236, 238-240, 244-247, 249, 252-253, 256-258, 260, 262-263, 265-267, 269, 272-280, 282-284, 287-289, 291-299 |
| CB34B LRC | 47000100, 103-104, 107, 109-120, 126, 141, 145, 147-157, 159-161, 164, 167-168, 170, 173-175, 178-180, 182, 187-198, 203, 205, 207-209 |
| CB34B XW | 42500101-00105, 107, 109, 112-114, 116-117, 119-123, 125-127, 129-136, 138-141, 144-148 47200100, 102-109, 113-114, 117-123 |
| CC24B | 42100101-00104, 106-114, 116, 118-123, 127, 130-132 46800100-00101, 106, 108-122, 128, 130-132 |
| CC34B | 32400100-00112, 114-117, 119-124, 126, 128-129, 131-137, 139, 145 |
| CC34B LRC | 47100100, 103-110, 113-116, 119, 122, 124-131, 133, 138, 141-142, 144, 146-155 |
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| *******Group 2******* | |
| CB22B | 41900135, 152, 169, 181, 186 |
| CB22B LRC | 46600153-00154, 156, 168-169, 200-202, 209-210, 246-247, 263-268, 275, 277, 320-322, 328, 333-335, 340, 349-350, 355, 363 |
| CB24B | 42000102, 184, 187, 197, 236, 243-244, 248, 253, 257-259, 264, 289, 291, 299-307, 311, 313, 328-329, 331-333, 339-340, 345, 412, 416, 419, 421, 427, 449-450, 457, 464, 466, 470-471, 474-476, 494-495, 500-501, 503, 523, 525, 531, 533, 544, 564, 568, 580, 612 46700145, 158, 163, 173-175, 205, 218, 225, 230, 253-262, 264-268, 304-305, 310, 318, 343, 364, 369-370, 380-381, 383-384, 387-388, 392-393, 399, 413, 420, 432-433, 463, 468, 496, 500, 505-508, 515-516, 519, 539, 542 |
| CB32B | 42200101 |
| CB34B | 42300135, 138-140, 144, 155, 177, 179-181, 184-186, 189, 195-196, 202-203, 208, 226, 237, 248, 250-251, 254, 259, 261, 268, 270-271, 281, 290 |
| CB34B LRC | 47000102, 105-106, 108, 121-125, 127-129, 131-140, 142-144, 146, 162-163, 169, 171-172, 176, 181, 183-186, 199-202, 204, 206 |
| CB34B XW | 42500100, 106, 110, 115, 118, 124, 128, 137, 142-143 47200110-00112, 115-116, 124 |
| CC24B | 42100100, 105, 124-126, 128-129 46800102-00105, 107, 123-127, 129, 133-134 |
| CC34B | 32400113, 125, 127, 130, 141-144, 147 |
| CC34B LRC | 47100101-00102, 111-112, 117-118, 120-121, 123, 132, 134-137, 139-140, 143, 145 |
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| *******Group 3******* | |
| CB22B LRC | 46600376 |
| CB24B | 42000628, 633, 636, 639, 642, 650, 656, 693 46700612, 615, 628, 633, 639, 648 |
| CB34B | 42300302, 312 |
| CB34B LRC | 47000213-00216, 226 |
| CB34B XW | 42500149-00150, 153, 158, 160 |
| CC24B | 42100137 46800136 |
| CC34B | 32400153 |
| CC34B LRC | 47100157, 161-162 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 4782999 | LEVER GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 1 | 4782999 | LEVER GP |
| 1 | 4783000 | LEVER GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 3******* | ||
| 1 | 4783000 | LEVER GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the Service Manual if/as necessary and see Special Instruction M0075074 for the procedure to replace the lever. |
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OWNER NOTIFICATION
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| Owners in the following countries will receive the attached Owner Notification: US Canada Australia New Zealand |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 2.0-hour job for Group 1 | |||||
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| NOTE: This is a 4.0-hour job for Group 2 | |||||
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| NOTE: This is a 2.0-hour job for Group 3 | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE PROPEL HANDLE(S)ON CERTAIN CB22B, CB24B, CB32B, CB34B, CC24B, AND CC34B UTILITY COMPACTORS MODELS INVOLVED - CB22B, CB24B, CB32B, CB34B, CC24B, and CC34B Utility Compactors Dear Cat Product Owner: The propel handle needs to be replaced on the products listed below. The existing propel handle can separate from the mechanism connecting the handle to the propel pump cable which may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. You may now search for open Safety Service Letters by entering your product serial number(s). Visit the CAT.COM/SAFETY website and click on SUPPORT, then SAFETY SERVICES for more information. Please refer the dealer to their Service Letter dated 21Feb2017 when scheduling this service. We regret the inconvenience this may cause you, and urge you to have this service performed for your safety and satisfaction. Caterpillar Inc. Identification #(s) Attached to 21Feb2017 Service Letter |
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