Unexpected Machine Rollback Detected
EID 1372 Machine Speed Not Responding to Command
Event code EID 1372 Machine Speed Not Responding to Command occurs with varying levels of severity. Based on the severity, the Autonomous Mining Truck (AMT) will respond in different ways: limiting machine speed or AMT coming to a complete stop. This event code could be caused by wear in the wheels, tires or suspension systems, incorrect calibration or a problem in the braking, steering, or power train systems. Follow this procedure if an event EID 1372 Machine Speed Not Responding to Command occurs.
Test Step 1. VISUALLY INSPECT CONDITION OF WHEELS, TIRES, AND SUSPENSION.
- Wheels
- No misalignment as viewed from ahead or behind
- No damaged, bent, or broken components
- Tires
- Free of numerous major pock marks on the tread
- Minimal cracks in the tread and sidewall, and If there are tracks, no steel ply visible
- Suspension
- Chrome is not damaged
- Minimal amounts of caked on or solid debris
- Only insignificant amounts of leakage
Expected Result:
No visually apparent problems or defects noticeable.
Results:
- Problems visually apparent with the wheels. - Proceed to Test Step 2.
- Problems visually apparent with the tires. - Proceed to Test Step 3.
- Problems visually apparent with the suspension. - Proceed to Test Step 4.
- No visually apparent problems or defects noticeable. - Proceed to Test Step 5.
Test Step 2. CORRECT VISUAL PROBLEMS WITH THE WHEELS.
- Correct visually found defects.
- No misalignment as viewed from ahead or behind
- No damaged, bent, or broken components
- Reference Front Wheels base truck manual.
- Disassembly and Assembly, UENR1142, "793F Off-Highway Truck (Command For Hauling) Machine Systems "
- Troubleshooting, UENR2227, "793F Off-Highway Truck Steering Electronic Control System"
- Reference Rear Wheels base truck manual.
- Disassembly and Assembly, UENR1143, "793F Off-Highway Truck (Command For Hauling) Power Train"
- Troubleshooting, UENR2209, "793F Off-Highway Truck (Command For Hauling) Power Train Electronic Control System"
Expected Result:
No visually apparent problems or defects noticeable.
Results:
- Visual problems and defects corrected for wheels only. - Proceed to Test Step 8.
- Visual problem and defects corrected for wheels but remain for tires and suspension. - Proceed to Test Step 3.
Test Step 3. CORRECT VISUAL PROBLEMS WITH THE TIRES.
- Check tires
- Free of numerous major pock marks on the tread
- Minimal cracks in the tread and sidewall, and If there are tracks, no steel ply visible
- Correct problems.
- Consult documentation from tire manufacturer.
- Front Wheels: Disassembly and Assembly, UENR1142, "793F Off-Highway Truck (Command For Hauling) Machine Systems "
- Rear Wheels: Disassembly and Assembly, UENR1143, "793F Off-Highway Truck (Command For Hauling) Power Train"
Expected Result:
No visually apparent problems or defects noticeable.
Results:
- Visual problems and defects corrected for tires only. - Proceed to Test Step 8.
- Visual problem and defects corrected for wheels and /or tires but problems remain with suspension. - Proceed to Test Step 4.
Test Step 4. CORRECT VISUAL PROBLEMS WITH THE SUSPENSION.
- Check suspension and correct problems.
- Special Instruction, SEHS9411, "Servicing the Suspension Cylinders for Large Off-Highway Trucks"
Expected Result:
No visually apparent problems or defects noticeable.
Results:
- Visual problems and defects corrected for suspension only. - Proceed to Test Step 8.
- Visual problems and defects corrected for wheels, tires, and /or suspension. - Proceed to Test Step 8.
Test Step 5. COLLECT DIAGNOSTIC DETAIL INFORMATION.
- Open the Cat® MineStar System client
- Go to "Contents" > pit link > "Field Communications Monitor".
- Select the comms item that displays EID 1372.
- Collect EID time from Cat® ET and match to the time in Cat MineStar System client.
- In the diagnostic detail: "ComponentID" = "1372"
- Once selected, the diagnostic detail message will display in the bottom left of the screen. Record the information under "extendedTexts" section
- This information will be helpful when proceeding through this process.
Expected Result:
Diagnostic details collected.
Results:
- Diagnostic details collected. - Proceed to Test Step 6.
- Diagnostic details are not available. The cause of the problem is uncertain. Contact Caterpillar technical support with the information that has been gathered - STOP
Test Step 6. RUN PLANNING CHECK OUT PROCEDURE.
- Perform the Planning System Checkout in Special Instructions, REHS8845, "Calibration Procedure for the 793F CMD".
Expected Result:
Planning checkout is completed successfully.
Results:
- Planning checkout is completed successfully. - Proceed to Test Step 8.
- Unable to complete the planning checkout successfully. The cause of the problem is uncertain. Contact Caterpillar technical support with the information that has been gathered - STOP
Test Step 7. TROUBLESHOOT THE PROBLEM THROUGH THE BRAKING, ENGINE, STEERING OR POWER TRAIN SYSTEM TROUBLESHOOTING MANUALS.
- Troubleshooting the truck braking system using System Operation, Troubleshooting, Testing and Adjusting, UENR2210, "793F CMD Off-Highway Truck Braking System "
- Troubleshooting the engine using Troubleshooting, KENR5398, "C175-16 and C175-20 Engines For 793F and 797F Off-Highway Trucks "
- Troubleshooting the steering system using Troubleshooting, UENR2227, "793F Off-Highway Truck Steering Electronic Control System"
- Troubleshooting the power train system using Troubleshooting, UENR2209, "793F Off-Highway Truck (Command For Hauling) Power Train Electronic Control System"
Expected Result:
Problem discovered and corrected.
Results:
- Problem discovered and corrected. - Proceed to Test Step 8.
- Problem cannot be resolved in the braking, engine, steering, or power train systems troubleshooting. The cause of the problem is uncertain. Contact Caterpillar technical support with the information that has been gathered - STOP
Test Step 8. RESTART THE SYSTEM.
- Key ON the machine and verify status of event code.
Expected Result:
EID 1372 cleared
Results:
- EID 1372 cleared - STOP
- EID 1372 is still active. Wheels, tires, and suspension have been visually inspected and corrected where necessary but code remains active. - Proceed to Test Step 5.
- EID 1372 is still active. Wheels, tires, and suspension have been visually inspected and corrected where necessary. Diagnostic details have been recorded and planning checkout procedure has been successfully completed but code remains active. - Proceed to Test Step 7.
- EID 1372 is still active after completing all above steps. The cause of the problem is uncertain. Contact Caterpillar technical support with the information that has been gathered - STOP