PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE SHIELD ASSEMBLY (FIREWALL) ON CERTAIN 993K WHEEL LOADERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE SHIELD ASSEMBLY (FIREWALL) ON CERTAIN 993K WHEEL LOADERS

Usage:

REBE6771-01

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27Apr2011

(Revised 03Jun2011)

U-174

A-140

D-158

O-157

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE SHIELD ASSEMBLY (FIREWALL) ON CERTAIN 993K WHEEL LOADERS
7262 7164 5056		PI31874

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31874" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31874" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 27 April 2011 Service Letter. Changes have been made to Affected Product.

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COMPLETION DATE	TERMINATION DATE
31Oct2011	30Apr2012

PROBLEM

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The engine shield assembly (firewall) needs to be replaced on certain 993K Large Wheel Loaders. The existing engine shield assembly (firewall) does not completely separate the hydraulics bay from the engine bay.

AFFECTED PRODUCT

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Model	Identification Number
993K	LWA00421-00429 Z9K00269-00402

PARTS NEEDED

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Qty	Part Number	Description
1	3688419	SHIELD AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 38% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to REHS5416, Special Instruction, "Field Installation Instructions for the 368-8419 Engine Shield Shield Assembly", for the rework procedure.

It is recommended that REBE6771, Service Letter, "Product Improvement Program for Replacing the Engine Shield Assembly (Firewall) on Certain 993K wheel Loaders", be performed at the same time as REBE7019, Service Letter, "Product Improvement Program for Replacing the Implement Hydraulic Tank Return Hose on Certain 993K Wheel Loaders".

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 12.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE SHIELD ASSEMBLY (FIREWALL) ON CERTAIN WHEEL LOADERS

MODELS INVOLVED - 993K WHEEL LOADERS

Dear Caterpillar Product Owner:

The engine shield (firewall) needs to be replaced on the products listed below. The existing engine shield (firewall) does not completely separate the hydraulic bay from the engine bay. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 27Apr2011 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 27Apr2011 Service Letter