PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL LIFT PUMP ON CERTAIN 416D, 420D, 422E, 424D, 428D, 428E, 432D, 432E, 434E, 442D, 442E, 444E, 414E, 430D BACKHOE LOADERS AND D3G XL, D3G LGP, D3G LGPJ, D4G XL, D4G LGP, D5G XL, D5G LGP, D5G LGPJ TRACK-TYP Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL LIFT PUMP ON CERTAIN 416D, 420D, 422E, 424D, 428D, 428E, 432D, 432E, 434E, 442D, 442E, 444E, 414E, 430D BACKHOE LOADERS AND D3G XL, D3G LGP, D3G LGPJ, D4G XL, D4G LGP, D5G XL, D5G LGP, D5G LGPJ TRACK-TYP

Usage:

REBE6672-01

28Feb2011
(Revised 02May2011)


U-79
A-62
D-70
O-73

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL LIFT PUMP ON CERTAIN 416D, 420D, 422E, 424D, 428D, 428E, 432D, 432E, 434E, 442D, 442E, 444E, 414E, 430D BACKHOE LOADERS AND D3G XL, D3G LGP, D3G LGPJ, D4G XL, D4G LGP, D5G XL, D5G LGP, D5G LGPJ TRACK-TYPE TRACTORS

1290
PS51995
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51995" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 28Feb2011 Service Letter. Changes have been made to Affected Product.


TERMINATION DATE

28Feb2013

PROBLEM

The existing lift pump can seize or create low fuel pressure on certain 416D, 420D, 422E, 424D, 428D, 428E, 432D, 432E, 434E, 442D, 442E, 444E, 414E, 430D Backhoe Loaders and D3G XL, D3G LGP, D3G LGPJ, D4G XL, D4G LGP, D5G XL, D5G LGP, D5G LGPJ Track-Type Tractors. If the existing lift pump fails it can/will cause the engine to produce low power.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
414E IL  ELB00150-00881
416D B2D00152-02701

BFP12902-17198

BGJ01050-01315

BKG00217-00226, 300-791, 1300-2204, 2500-2651
416E CBD00940-06833

SHA00116-07176, 7178-7363, 72107
416E ST BWC00150-00159, 180-372

LMS00151-00886, 888-1032, 1047-1048, 1099-1176
420D BKC00920-00922

FDP18401-20184, 20186-27266, 90257
420D IT  BLN10302-13518, 13521-13528, 13538-13542
420E HLS00210-08370

KMW00150-03299
422E DSK00150-00302, 304-305, 307-308, 316-317, 319-328, 332-333, 336, 338-340, 349-652

HBE00240-01406, 1600-2951

MAW00150-01014, 1016-1028, 1030-1031, 1033-1039, 1041-1059
424D CJZ00270-00292

RXA00209-02672
428D BXC00233-02370

DSX00215-00655, 657-997

MBM00230-00328
428E DPH00150-00687, 689-1013, 1015-1383

DXC00150-00316, 322, 324, 326, 337-339, 343-421, 424, 427-428, 430-448, 450, 452-803

SNL00150-02073, 2200-5515
430D  BNK05901-07307
430D IT  BML04802-05472
430E DDT00220-00907

EAT00230-01473
432D TDR00254-00406, 410-663

WEP00250-01593, 1596, 1598-1702, 1704-1706, 1709-1712, 1714-1716, 1718-2821
432E BXE00188, 260-2060, 2200-4598

JBA00150-00966, 969-978, 982-995, 997-1017

RXS00150-00196, 198-199, 202-545
434E FSH00280-00830, 900-1625

SEF00150-00185

SJL00150-00266, 271-273

SXB00150-00177, 186-210, 215-251
442D SMJ00151-00586

TBD00261-00351
442E EME00150-00193

GKZ00290-00511, 600-825

PCR00150-00162, 164-183
444E HXB00150-00154, 157-175

LBE00310-00498, 600-805

NBA00150-00179
*******Group  2*******
D3G LGP  BYR00400-02093
D3G LGPJ  CXT00300-00821
D3G XL JMH00450-02835

ZDN00250-00271
D4G LGP  TLX00300-01343
D4G XL  HYD00350-02561
D5G LGP  RKG00500-03701
D5G LGPJ  RSC00200-00261
D5G XL DKT00150-00157

WGB00550-04275
*******Group  3*******
416E OEM B6P00100-00133, 135-136, 139-156, 170-183, 191-202, 204-209, 214-222, 233-236, 242-245, 247-252, 257-271, 275-280, 286-295, 305-310, 313-316, 319-322, 330-344, 354, 362-371, 375-400, 405-416

GRR00105-00111, 115-123, 136-141, 153-155, 160-162
420D OEM  HLT00100

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 3491063 FILTER GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 3491063 FILTER GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
1 3491063 FILTER GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Replace the failed lift pump with a new 349-1063 Fuel Filter Group.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-2500 hrs,
0-30 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
2501-5000 hrs,
31-54 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 1.5-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-2500 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
2501-5000 hrs,
25-48 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 1.5-hour job for Group 2

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-2500 hrs,
0-30 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
2501-5000 hrs,
31-54 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 1.5-hour job for Group 3



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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