Usage:
16Mar2011 |
(Revised 21Mar2011) |
Safety Parts stock action needed | PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING, IF NECESSARY, THE 2100691/">210-0691 AND 2045380/">204-5380 DIAGNOSTIC HOSES ON CERTAIN 953D AND 973D TRACK-TYPE LOADERS; AND ON CERTAIN D6N AND D6K TRACK-TYPE TRACTORS |
|
7554 5057 | PI10848 |
NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI10848" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
|
NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. |
NOTE: | This Revised Service Letter replaces the 16 March 2011 Service Letter. Changes have been made to the Affected Product and the Service Claim Allowances. |
PROBLEM
The 2100691/">210-0691 and 2045380/">204-5380 Diagnostic Hoses need to be inspected, and reworked if necessary, on certain 953D and 973D Track-Type Loaders; and on certain D6N and D6K Track-Type Tractors. The existing 2100691/">210-0691 and 2045380/">204-5380 Diagnostic Hoses, if manufactured with supplier batch code QC15845815, can burst causing high pressure hydraulic oil to leak. If the 2100691/">210-0691 and 2045380/">204-5380 Diagnostic Hoses burst, this may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. You will not be charged for the service performed. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
D6K LGP | DHA01508, 1512-1516 |
D6K XL | FBH01831 |
D6N LGP | GHS00544 |
*******Group 2******* | |
953D | LBP01249-01263, 1266 |
*******Group 3******* | |
973D | LCP00152-00161 |
*******Group 4******* | |
D6N LGP | GHS00475-00492, 494-538, 540-542 |
D6N XL | MLW00259-00290, 292-293 |
*******Group 5******* | |
D6K LGP | DHA01502, 1504, 1520, 1523, 1534, 1536 |
D6K XL | FBH01820, 1824-1825 |
*******Group 6******* | |
D6K LGP | DHA01386, 1500-1501, 1503, 1505-1507, 1517-1519, 1521-1522, 1524-1525, 1529-1530, 1532 |
D6K XL | FBH01801-01819, 1821-1823, 1826-1830, 1832-1833 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 2045380 | HOSE AS. (IF REQUIRED) |
1 | 2100691 | HOSE AS. (IF REQUIRED) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 2******* | ||
9 | 3S2093 | STRAP-CABLE (IF REQUIRED) |
4 | 6V8397 | SEAL-O-RING-ORFS (IF REQUIRED) |
3 | 1114836 | CLIP (IF REQUIRED) |
2 | 2100691 | HOSE AS. (IF REQUIRED) |
1 | BULK_OIL | HYDRAULIC OIL - (IF REQUIRED) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 3******* | ||
5 | 3S2093 | STRAP-CABLE (IF REQUIRED) |
2 | 6V8397 | SEAL-O-RING-ORFS (IF REQUIRED) |
2 | 1933973 | TIE-WRAP (IF REQUIRED) |
1 | 2100691 | HOSE AS. (IF REQUIRED) |
1 | BULK_OIL | HYDRAULIC OIL - (IF REQUIRED) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 4******* | ||
10 | 3S2093 | STRAP-CABLE (IF REQUIRED) |
2 | 6V8397 | SEAL-O-RING-ORFS (IF REQUIRED) |
1 | 2045380 | HOSE AS. (IF REQUIRED) |
1 | BULK_OIL | HYDRAULIC OIL - (IF REQUIRED) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 5******* | ||
7 | 3S2093 | STRAP-CABLE (IF REQUIRED) |
10 | 6V8397 | SEAL-O-RING-ORFS (IF REQUIRED) |
4 | 7K1181 | STRAP-CABLE (IF REQUIRED) |
3 | 1114836 | CLIP (IF REQUIRED) |
4 | 2045380 | HOSE AS. (IF REQUIRED) |
1 | 2100691 | HOSE AS. (IF REQUIRED) |
1 | BULK_OIL | HYDRAULIC OIL - (IF REQUIRED) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 6******* | ||
6 | 3S2093 | STRAP-CABLE (IF REQUIRED) |
6 | 6V8397 | SEAL-O-RING-ORFS (IF REQUIRED) |
3 | 1114836 | CLIP (IF REQUIRED) |
1 | 2045380 | HOSE AS. (IF REQUIRED) |
2 | 2100691 | HOSE AS. (IF REQUIRED) |
1 | BULK_OIL | HYDRAULIC OIL - (IF REQUIRED) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Inspect the supplier batch number on all 2100691/">210-0691 and 2045380/">204-5380 Diagnostic Hoses in dealer parts stock. All 2100691/">210-0691 and 2045380/">204-5380 Diagnostic Hoses with a supplier batch number QC15845815 printed on the hose need to be removed from dealer parts stock. All 2100691/">210-0691 and 2045380/">204-5380 Diagnostic Hoses that have a batch number that is not readable (properly printed on the hose) should also be removed from dealer parts stock. |
Refer to the Service Manual and the attached Rework Procedure. At the diagnostic remote panel, check the supplier batch code printed on the 2100691/">210-0691 and 2045380/">204-5380 Diagnostic Hoses (on the bulk). Replace all 2100691/">210-0691 and 2045380/">204-5380 Diagnostic Hoses made from the supplier batch number QC15845815 with new hoses from other batch numbers. If the batch number is not readable (properly printed on the hose bulk) replace the hose with a new one from other batch numbers. |
Image1 |
Image2 |
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts removed from dealer parts stock. |
NOTE: This is a 0.5-hour job for Group 1 | |||||
This is a 0.5 hour job to inspect the hoses to determine if any need to be replaced. Up to 2.0 additional hours, for a total of 3.0 hours, will be allowed if hoses need to be replaced. After failure a maximum of 3.0 hours will be allowed for repair. |
NOTE: This is a 1.0-hour job for Group 2 | |||||
This is a 1.0 hour job to inspect the hoses to determine if any need to be replaced. Up to 2.0 additional hours, for a total of 3.0 hours, will be allowed if hoses need to be replaced. After failure a maximum of 3.0 hours will be allowed for repair. |
NOTE: This is a 1.0-hour job for Group 3 | |||||
This is a 1.0 hour job to inspect the hoses to determine if any need to be replaced. Up to 2.0 additional hours, for a total of 3.0 hours, will be allowed if hoses need to be replaced. After failure a maximum of 3.0 hours will be allowed for repair. |
NOTE: This is a 1.0-hour job for Group 4 | |||||
This is a 1.0 hour job to inspect the hoses to determine if any need to be replaced. Up to 3.0 additional hours, for a total of 4.0 hours, will be allowed if hoses need to be replaced. After failure a maximum of 4.0 hours will be allowed for repair. |
NOTE: This is a 0.5-hour job for Group 5 | |||||
This is a 0.5 hour job to inspect the hoses to determine if any need to be replaced. Up to 4.0 additional hours, for a total of 4.5 hours, will be allowed if hoses need to be replaced. After failure a maximum of 4.0 hours will be allowed for repair. |
NOTE: This is a 0.5-hour job for Group 6 | |||||
This is a 0.5 hour job to inspect the hoses to determine if any need to be replaced. Up to 4.0 additional hours, for a total of 4.5 hours, will be allowed if hoses need to be replaced. After failure a maximum of 4.0 hours will be allowed for repair. |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING, IF NECESSARY, THE 2100691/">210-0691 AND 2045380/">204-5380 DIAGNOSTIC HOSES MODELS INVOLVED - 953D and 973D Track Loaders and D6N and D6K Track-Type Tractors Dear Caterpillar Product Owner: The 2100691/">210-0691 and 2045380/">204-5380 Diagnostic Hoses need to be inspected and reworked, if necessary, on the products listed below. The existing 2100691/">210-0691 and 2045380/">204-5380 Diagnostic Hoses can burst causing high pressure hydraulic oil to leak. If the 2100691/">210-0691 and 2045380/">204-5380 Diagnostic Hoses burst, this may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 16Mar2011 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction. Caterpillar Inc. Identification #(s) Attached to 16Mar2011 Service Letter |
Group Number 2 |
953D (LBP) - Replacement of Diagnostic Hoses Identification of the hoses to be replaced - Port R1 / Hose Tag#1, P/N 2100691/">210-0691 : From remote panel port R1 to the implement pump load sensing controller. - Port R7 / Hose Tag#7, P/N 2100691/">210-0691 : From remote panel port R7 to the drain manifold brake fitting. |
Image1.1.1 |
Image1.1.2 |
Check and Rework procedure - Turn the engine off. Lower all of the machine implements to the ground. Purge all hydraulic systems of remaining pressure. Refer to the the service manual for the proper procedures. - Remove the cab floor or tilt the cab at the adequate angle in order to provide enough space to gain access to the hoses, the remote panel back side, and the connections on the main hydraulic components. - For the 2 hoses previously identified, check the supplier batch code printed on the bulk hose. If batch code is QC15845815 or if the batch code is not readable, replace the hose with a new hose from another batch code, applying the following instructions. |
Image1.2.1 |
- Cut and remove the 3S-2093 Straps and disassemble the 111-4836 Clips. - Remove the original hoses, following the usual cleanliness service recommendations. - Replace the O-Ring on the fittings that both couplings of the hoses are screwed on to. Replace with new 6V-8397 O-Rings. Follow the usual O-Ring assembly service practices. - Install on the new hose the numbering plastic tag that was clipped on the original hose. - Assemble the new hoses, following the usual hose assembly service practice (coupling assembly and torquing, do not pinch the hose). Tightening torque for all of the hose couplings on fittings : 43 N.m - Re-strap the hoses with 3S-2093 Straps at the 9 original places and re-bolt the 3 new 111-4836 Clips. Tightening torque : 55 N.m - Check the hydraulic oil level. Add the necessary amount of oil before starting the engine. - Start the engine. Check and ensure that the hydraulic remote lines are free of any leaks before operating the machine any further. |
Group Number 3 |
973D (LCP) - Replacement of Diagnostic Hoses Identification of the hoses to be replaced - Port R5 / Hose Tag#5 / P/N 2100691/">210-0691 : From remote panel port R5 to the implement pump load sensing controller. |
Image2.1.1 |
Image2.1.2 |
Check and Rework procedure - Turn the engine off. Lower all of the machine implements to the ground. Purge all hydraulic systems of remaining pressure. Refer to the service manual for the proper procedures. - Remove the cab floor or tilt the cab at the adequate angle in order to provide enough space to gain access to the hoses, the remote panel back side, and the connections on the main hydraulic components. - For the hose previously identified, check the supplier batch code printed on the bulk hose. If batch code is QC15845815 or if the batch code is not readable, replace the hose with a new hose from another batch code, applying the following instructions. |
Image2.2.1 |
- Cut and remove the 3S-2093 Straps and the 193-3973 Tie Wrap. - Remove the original hose, following of the usual cleanliness service recommendations. - Replace the O-Ring on the fittings that both couplings of the hose are screwed on to. Replace with new 6V-8397 O-Rings. Follow the usual O-Ring assembly service practices. - Install on the new hose the numbering plastic tag that was clipped on the original hose. - Assemble the new hose, following the usual hose assembly service practices (coupling assembly and torquing, do not pinch the hose). Tightening torque for all of the hose couplings on fittings : 43 N.m - Re-strap the hoses with 3S-2093 Straps at the 5 original positions with the 2 193-3973 Tie Wraps. - Check the hydraulic oil level. Add the necessary amount of oil before starting the engine. Note: Take particular care for 973D steel mill applications that aren't filled with CAT HYDRO ADVANCED 10W OIL but with Ecosafe type. - Start the engine. Check and ensure that the hydraulic remote lines are free of any leaks before operating the machine any further. |
Group Number 4 |
D6N (MLW & GHS) - Replacement of Diagnostic Hoses Identification of the hoses to be replaced - Port MA / Hose Tag#8, P/N 2045380/">204-5380 : From remote panel port MA to the diff steer pump Ma port, ACCESS from the cab floor. |
Image3.1.1 |
Image3.1.2 |
Image3.1.3 |
Check and Rework procedure - Turn the engine off. Lower all of the machine implements to the ground. Purge all hydraulic systems of remaining pressure. Refer to the service manual for the proper procedures. - Remove the cab floor in order to gain access to the hose in the engine compartment. - For the hose previously identified, check the supplier batch code printed on the bulk hose. If batch code is QC15845815 or if the batch code is not readable, replace the hose with a new hose from another batch code, applying the following instructions. |
Image3.2.1 |
- Unscrew the hose coupling from the diff steer pump 45? fitting. Follow the usual cleanliness service recommendations. - Cut out the coupling extremity of the hose. This will enable its extraction from the flexible protection at the fender side. - Through the fender door, disassemble the 7N-0718 Battery Disconnect Switch from the remote panel. - Remove the 4 8T-4133 Nuts in order to release the remote panel from the fender stud bolts. |
Image3.3.1 |
- Manually turn the remote panel up in order to achieve adequate access to the connections for the back lines. - Disassemble the hose from the remote panel port. Remove it from the flexible protection. - Replace the O-Ring on fittings that both couplings of the hose are screwed on to. Replace with new 6V-8397 O-Rings. Follow the usual O-Ring assembly service practices. - On the new hose, install the numbering plastic tag that was clipped on the original hose. - Assemble the new hose on the remote panel nipple back side. Follow the usual hose assembly service practices (coupling assembly and torquing, do not pinch the hose). Tightening torque for all of the hose couplings on fittings : 43 N.m - Fit the hose in the engine compartment, through the cab clearance, and route it along the original flexible tube protecting the group of remote lines. - Assemble the new hose on the diff steer pump 45? fitting, follow the usual hose assembly service practices (coupling assembly and torquing, do not pinch the hose). Tightening torque : 43 N.m - Re-strap the new hose with 3S-2093 Straps. Install the straps along the flexible protection at several adequate locations. - Re-assemble the remote panel in the fender with the 4 8T-4133 Nuts and 7X-7729 Washers. Tightening torque : 55 N.m - Re-assemble the 7N-0718 Battery Disconnect Switch. Tightening torque to apply to the main 8H-5303 Nut : 23 +/- 4 N.m - Check the hydraulic oil level. Add the necessary amount of oil before starting the engine. - Start the engine. Check and ensure that the hydraulic remote lines are free of any leaks before operating the machine any further. |
Group Number 5 |
D6K WITH WINCH (FBH & DHA) - Replacement of Diagnostic Hoses Identification of the hoses to be replaced - Port R2 / Hose Tag#2, P/N 2045380/">204-5380 : from remote panel port R2 to left hystat loop pressure pump port, ACCESS through the cab floor. - Port R3 / Hose Tag#3, P/N 2045380/">204-5380 : from remote panel port R3 to implement pump load sensing controller (on tee), ACCESS through the rear bottom guard. - Port R6 / Hose Tag#6, P/N 2100691/">210-0691 : from remote panel port R6 to Winch pump Ma port (reel out), ACCESS through the cab floor. - Port R8 / Hose Tag#8, P/N 2045380/">204-5380 : from remote panel port R8 to the implement pump outlet pressure (on tee), ACCESS through the rear bottom guard. - Port R9 / Hose Tag#9, P/N 2045380/">204-5380 : from remote panel port R9 to the fan pump outlet pressure (on tee), ACCESS through the rear bottom guard. |
Image4.1.1 |
Check and Rework procedure - Turn the engine off. Lower all of the machine implements to the ground. Purge all hydraulic systems of remaining pressure. Refer to the service manual for proper procedures. - For the hoses identified in the previous slide, check the supplier batch code printed on the bulk hose. Access the back side of the remote lines by the side fender door, from the top of the remote panel. If batch code is QC15845815 or if the batch code is not readable, replace the hose with a new hose from another batch code, applying the following instructions. |
Image4.2.1 |
Image4.2.2 |
- Remove the cab floor in order to gain access to the hoses in the engine compartment. - Remove the rear bottom guard in order to gain access to the hoses connections at the machine rear bottom. - Cut and remove the 3S-2093 and 7K-1181 Straps that hold the group of hoses. - Remove the 3 111-4836 Clips, accessing as shown below. From the side fender, gain access to and remove the 1st 111-4836 Clip (8T-4133 Nut and 7X-7729 Washer) From the side fender, gain access to and remove the 2nd 111-4836 Clip (8T-4195 Bolt and 7X-7729 Washer) From the cab floor, gain access to and remove the 3rd 111-4836 Clip (8T-4195 Bolt and 7X-7729 Washer) |
Image4.3.1 |
- Remove the 8T-4195 and 8T-4137 Bolts and the 8T-4133 Nut in order to release the remote panel from the fender. This will ease the access to the back side connections. |
Image4.4.1 |
- Remove the original hoses, following the usual cleanliness service recommendations. - Pull out the group of hose and the flexible protections. - Replace the O-Ring on fittings that both hose couplings are screwed on to. Install the new 6V-8397 O-Rings. Follow the usual O-Ring assembly service practices. - Install on the new hose the numbering plastic tag that was clipped on the original hose. - Re-install the original flexible protections back on the new hoses. - Assemble the new hoses on the remote panel nipple back side. Follow the usual hose assembly service practices (coupling assembly and torquing, do not pinch the hose). Tightening torque : 43 N.m - Fit the hose in the engine compartment, through the cab clearance, and route it along the hydraulic tank. - Assemble the new hose on several main components fittings. Follow the usual hose assembly service practices (coupling assembly and torquing, do not pinch the hose). Tightening torque : 43 N.m - Re-strap the new hose with 3S-2093 and 7K-1181 Straps at several adequate locations. - Re-assemble the 3 111-4836 Clips. Tightening torque : 55 N.m - Re-assemble the remote panel in the fender with the original bolts and nuts. Tightening torque : 55 N.m - Check the hydraulic oil level. Add the necessary amount of oil before starting the engine. - Start the engine. Check and ensure that the hydraulic remote lines are free of any leaks before operating the machine any further. |
Image4.5.1 |
Image4.5.2 |
Image4.5.3 |
Image4.5.4 |
Image4.5.5 |
Group Number 6 |
D6K WITHOUT WINCH (FBH & DHA) - Replacement of Diagnostic Hoses Identification of the hoses to be replaced - Port R2 / Hose Tag#2, P/N 2045380/">204-5380 : from remote panel port R2 to the left hystat loop pressure pump port, ACCESS through the cab floor. - Port R3 / Hose Tag#3, P/N 2100691/">210-0691 : from remote panel port R3 to the implement pump load sensing controller (on tee), ACCESS through the cab floor. - Port R8 / Hose Tag#8, P/N 2100691/">210-0691 : from remote panel port R8 to the implement pump outlet pressure (on tee), ACCESS through the cab floor. |
Image5.1.1 |
Check and Rework procedure - Turn the engine off. Lower all of the machine implements to the ground. Purge all hydraulic systems of remaining pressure. Refer to the service manual for proper procedures. - For the hoses identified in the previous slide, check the supplier batch code printed on the bulk hose. Access the back side of the remote lines by the side fender door, from the top of the remote panel. If batch code is QC15845815 or if the batch code is not readable, replace the hose with a new hose from another batch code, applying the following instructions. |
Image5.2.1 |
Image5.2.2 |
- Remove the cab floor in order to gain access to the hoses in the engine compartment. - Cut and remove the 3S-2093 Strap that hold the group of hoses. - Remove the 3 111-4836 Clips, accessing as shown below. From the side fender, access and remove the 1st 111-4836 Clip (8T-4133 Nut and 7X-7729 Washer) From the side fender, access and remove the 111-4836 Clip (8T-4195 Bolt and 7X-7729 Washer) From the cab floor, access and remove the 111-4836 Clip (8T-4195 Bolt and 7X-7729 Washer) |
Image5.3.1 |
- Remove the 8T-4195 and 8T-4137 Bolts and the 8T-4133 Nut in order to release the remote panel from the fender, and ease the access to the back side connections. |
Image5.4.1 |
- Remove the original hoses, following the usual cleanliness service recommendations. - Replace the O-Ring on fittings that both couplings of the hose are screwed on to. Replace with new 6V-8397 O-Rings. Follow the usual O-Ring assembly service practices. - Add back on the new hoses the numbering plastic tags clipped on the original hoses. - Install on the new hoses the numbering plastic tags that were clipped on the original hose. - Assemble the new hoses on the remote panel nipple back side, following the usual hose assembly service practices (coupling assembly and torquing, do not pinch the hose). Tightening torque : 43 N.m - Fit the hose in the engine compartment, through the cab clearance, and route it along the hydraulic tank. - Assemble the new hose on several main components fittings, following the usual hose assembly service practices (coupling assembly and torquing, do not pinch the hose). Tightening torque : 43 N.m - Re-strap the new hose with 3S-2093 straps at several adequate locations. - Re-assemble the 3 111-4836 Clips. Tightening torque : 55 N.m - Re-assemble the remote panel in the fender with the original bolts and nuts Tightening torque : 55 N.m - Check the hydraulic oil level and add the necessary amount of oil before starting the engine. - Start the engine. Check and ensure that the hydraulic remote lines are free of any leaks before operating the machine any further. |
Image5.5.1 |
Image5.5.2 |
Image5.5.3 |