PRODUCT SUPPORT PROGRAM FOR REWORKING THE C3.4B ENGINE SOFTWARE AND DIESEL PARTICULATE FILTER ON CERTAIN CW14 PNEUMATIC COMPACTORS, CB44B, CD44B AND CD54B ASPHALT COMPACTORS
Usage:
TEBE8587-00
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| 18Dec2018 |
U-737
A-534
D-650
O-643
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REWORKING THE C3.4B ENGINE SOFTWARE AND DIESEL PARTICULATE FILTER ON CERTAIN CW14 PNEUMATIC COMPACTORS, CB44B, CD44B AND CD54B ASPHALT COMPACTORS |
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| 108U 1050 108F 1920 | PS46092 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46092" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2020 |
PROBLEM
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| The Diesel Particulate Filter core may fail on certain CW14 Pneumatic Compactors, CB44B, CD44B AND CD54B Asphalt Compactors. The failures may result in loss of power and a blocked Diesel Particulate Filter. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| CW14 | LTJ00100-00355, 360, 363, 368, 371 |
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| *******Group 2******* | |
| CB44B | JXL00100-00150, 153-154, 167, 188-189, 206, 258 NSL00100-00107, 109-214, 216-218 |
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| *******Group 3******* | |
| CD44B | 39800100-00103, 106-109 JXE00102-00123, 129 |
| CD54B | GRT00102-00139 J9T00100-00101, 107, 110-111, 114-119, 123, 127-128, 130-132 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 20R3615 | KIT-FILTER (After Failure Only) |
| 1 | 3793061 | SEAL (After Failure Only) |
| 1 | 3793064 | SEAL-O-RING (After Failure Only) |
| 1 | 3879343 | CLIP (After Failure Only) |
| 1 | 4760747 | SFWR GP-A1000 |
| 1 | 4813598 | FILTER AS (After Failure Only) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 1 | 20R3615 | KIT-FILTER (After Failure Only) |
| 1 | 3793061 | SEAL (After Failure Only) |
| 1 | 3793064 | SEAL-O-RING (After Failure Only) |
| 1 | 3879343 | CLIP (After Failure Only) |
| 1 | 4760747 | SFWR GP-A1000 |
| 1 | 4813598 | FILTER AS (After Failure Only) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 3******* | ||
| 1 | 20R3615 | KIT-FILTER (After Failure Only) |
| 1 | 3793061 | SEAL (After Failure Only) |
| 1 | 3793064 | SEAL-O-RING (After Failure Only) |
| 1 | 3879343 | CLIP (After Failure Only) |
| 1 | 4760747 | SFWR GP-A1000 |
| 1 | 4813598 | FILTER AS (After Failure Only) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Before Failure: 1 - Update Engine Software, refer to Troubleshooting ? ECM Software ? Install, ensure to follow the steps to save the Engine Configuration data. After Failure: 1 - Update Engine Software, refer to Troubleshooting ? ECM Software ? Install, ensure to follow the steps to save the Engine Configuration data. 2 - Service CCB Filter and replace with new filter, refer to Operation and Maintenance Manual ? Engine Crankcase Breather element ? Replace. 3 - Remove the Diesel Particulate Filter, refer to Disassembly and Assembly - Engine Supplement - Clean Emissions Module - Remove and Install. Note additional guidance can be found in Disassembly and Assembly - C3.4B Engines - Diesel Particulate Filter - Install - Wall Flow Diesel Particulate Filter. 4 - Move the Diesel Particulate Filter Assembly to a suitable work surface. 5 - Refer to Specifications - Diesel Particulate Filter (Wall Flow Diesel Particulate Filter(DPF)), remove V Band Clamps (1)and(4), carefully split assembly and remove DPF Canister element. 6 - Using new DPF Kit Filter, reassemble the Diesel Particulate Filter Assembly noting the alignment marks previously made in Step 3, refer to Specifications - Diesel Particulate Filter (Wall Flow Diesel Particulate Filter(DPF)). 7 - Reinstall the Diesel Particulate Filter assembly, Refer to Disassembly and Assembly - Engine Supplement - Clean Emissions Module - Remove and Install. Note additional guidance can be found in Disassembly and Assembly - C3.4B Engines - Diesel Particulate Filter - Install - Wall Flow Diesel Particulate Filter. 8 - As the DPF has been replaced, ensure the ?DPF Replacement Reset? procedure is performed using CAT ET, refer to Troubleshooting - Service Tool Features - Components Replacement Resets. |
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SERVICE CLAIM ALLOWANCES
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