Before/After
| PRODUCT SUPPORT PROGRAM FOR REWORKING THE 275-2038 AFTERCOOLER GP-AIR ON CERTAIN LOW ALTITUDE 797F OFF-HIGHWAY TRUCKS |
1063 1071
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PS44920 |
NOTE: |
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
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NOTE: |
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44920" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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NOTE: |
This Revised Service Letter replaces the 24Nov2015 (Revised 09May2016) Service Letter. Changes have been made to the Parts Needed. |
The existing 275-2038 Air Aftercooler Gp can flex on certain 797F Off-Highway Trucks. If the existing aftercooler gp flexes excessively it can cause a failure of the ATAAC inlet bellows/hump hoses and result in a loss of power. |
Qty |
Part Number |
Description |
58 |
5P1076 |
WASHER-HARD |
2 |
6V7744 |
LOCKNUT |
18 |
7X7729 |
WASHER-HARD |
30 |
8T4139 |
BOLT-HEX HEAD |
2 |
8T4186 |
BOLT-HEX HEAD |
14 |
8T4195 |
BOLT-HEX HEAD |
28 |
8T4956 |
BOLT-HEX HEAD |
1 |
4658085 |
PLATE AS |
1 |
4658088 |
PLATE |
2 |
4658089 |
PLATE |
2 |
4658090 |
CHANNEL AS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
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Refer to the Service Manual if/as necessary and see Special Instruction REHS9835 "Instructions for Reworking the Frame Assembly for the After-cooler Group on Certain 797F Off-Highway Trucks". |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-30000 hrs, 0-60 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 12.0-hour job
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WSP trucks are allowed and additional 10.0 hours for removal & reassembly of louvers. |
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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