PRODUCT SUPPORT PROGRAM FOR REWORKING THE 275-2038 AFTERCOOLER GP-AIR ON CERTAIN 797F OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE 275-2038 AFTERCOOLER GP-AIR ON CERTAIN 797F OFF-HIGHWAY TRUCKS

Usage:

TEBE3626-02

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17Nov2015

(Revised 03Nov2016)

U-613

A-440

D-533

O-532

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Before/After	PRODUCT SUPPORT PROGRAM FOR REWORKING THE 275-2038 AFTERCOOLER GP-AIR ON CERTAIN 797F OFF-HIGHWAY TRUCKS
1063 1071		PS44910

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44910" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 17Nov2015 (Revised 14Dec2015) Service Letter. Changes have been made to the Parts Needed.

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TERMINATION DATE

30Nov2018

PROBLEM

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The existing 275-2038 Air Aftercooler Gp can flex on certain 797F Off-Highway Trucks. If the existing aftercooler gp flexes excessively it can cause a failure of the ATAAC inlet bellows/hump hoses and result in a loss of power.

AFFECTED PRODUCT

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Model	Identification Number
797F	LAJ00195-00196, 229, 231, 353, 355, 357, 359, 361, 363-364, 366, 376-377, 379, 386, 388, 392, 395, 398, 478, 544-553, 566-568, 572, 585-590

PARTS NEEDED

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Qty	Part Number	Description
58	5P1076	WASHER-HARD
2	6V7744	LOCKNUT
18	7X7729	WASHER-HARD
30	8T4139	BOLT-HEX HEAD
2	8T4186	BOLT-HEX HEAD
14	8T4195	BOLT-HEX HEAD
28	8T4956	BOLT-HEX HEAD
1	4658085	PLATE AS
1	4658088	PLATE
2	4658089	PLATE
2	4658090	CHANNEL AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary and see Special Instruction REHS9835 "Instructions for Reworking the Frame Assembly for the After-cooler Group on Certain 797F Off-Highway Trucks".

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-30000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%