PRODUCT SUPPORT PROGRAM FOR REWORKING ROCKER TOWER STRUCTURE AND SIDE PLATE CRACKS ON CERTAIN 793 AND 793F TRUCK X BODIES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING ROCKER TOWER STRUCTURE AND SIDE PLATE CRACKS ON CERTAIN 793 AND 793F TRUCK X BODIES

Usage:

TEBE3643-00

29Sep2015


U-524
A-376
D-449
O-454

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING ROCKER TOWER STRUCTURE AND SIDE PLATE CRACKS ON CERTAIN 793 AND 793F TRUCK X BODIES

0679 7258
PS53038
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53038" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Sep2017

PROBLEM

The existing rocker tower structure can experience weld cracks on landing plate to the cover plate joint due to poor weld penetration as well as rocker tower inner side plate crack due to high weld stress at root due to front heavy loads on certain 793 and 793F Truck X Bodies.

AFFECTED PRODUCT

Model Identification Number
793 TRUCK BODY  FHD01670, 1673, 1684, 1687, 1689, 1691, 1693, 1696, 1698, 1700, 1703, 1705, 1707, 1722-1723, 1738, 1740, 1742, 1765, 1777, 1786-1787, 1821, 1851-1852, 1856, 1861-1863, 1865, 1892-1893, 1897, 1903, 1905, 1912-1913, 1915, 1917, 1919, 1922, 1925-1926, 1932-1935, 1937, 1945, 1947, 1972-1973, 1980, 1982, 1984-1986, 2048-2050, 2063-2064, 2067-2076
793F TRUCK BODY  EKA00348, 573, 575, 592, 595, 602, 606, 608-615, 620-623, 627-631, 633, 635-640, 642-646, 657, 661-662, 664-667, 671, 673-674, 677-679, 681-682, 684-690, 692-701, 703-718, 722-743, 746-751, 754-755, 758, 761-763, 767, 774-777, 782-786, 806-810, 812-816, 818-820, 831-833, 835, 837, 846-847, 849-850, 857, 859, 861, 871, 873, 901-907, 924-932, 936-937, 939, 941, 974-976

PARTS NEEDED

No parts needed for this program

ACTION REQUIRED

Rework as per Special Instruction SEHS0336 "Procedure to Update the X Body for Certain 793 Off-Highway Trucks".

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-20000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 80.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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