PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER VALVE ON CERTAIN 793F, 795F, AND 797F OFF-HIGHWAY TRUCKS
Usage:
TEBE3632-01
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| 21Oct2015 |
| (Revised 08Dec2015) |
U-562
A-406
D-487
O-489
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER VALVE ON CERTAIN 793F, 795F, AND 797F OFF-HIGHWAY TRUCKS |
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| 7320 | PS53057 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53057" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 21Oct2015 Service Letter. Changes have been made to the Affected Product and Service Claim Allowances. |
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TERMINATION DATE |
| 31Oct2017 |
PROBLEM
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| The existing water valve can fail when the coolant pressure and temperature exceed the rating for the valve on certain 793F, 795F, and 797F Off-Highway Trucks. If the existing water valve fails, it could result in poor air conditioning performance. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 793F | SSP00112-01142 |
| 793F AC | EMD00075-00077 |
| 793F CMD | RBT00111-00171 |
| 793F OEM | SXP00101-00103 |
| 793F XQ | SND00100-00133 |
| 795F AC | ERM00151-00296 |
| 797F | LAJ00141-00597 |
| 797F XQ | WSP00100-00129 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4711187 | VALVE GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the current water valve with a 471-1187 Water Valve that meets current water temperature and pressure requirements. |
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| Image1 |
SERVICE CLAIM ALLOWANCES
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0-72 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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