PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SPACERS AND CLIPS FOR THE 304-3737 AND 304-3739 ELECTRIC START BATTERY CABLES ON CERTAIN 785D OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SPACERS AND CLIPS FOR THE 304-3737 AND 304-3739 ELECTRIC START BATTERY CABLES ON CERTAIN 785D OFF-HIGHWAY TRUCKS

Usage:

TEBE3609-00

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24Sep2015

U-512

A-369

D-442

O-444

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SPACERS AND CLIPS FOR THE 304-3737 AND 304-3739 ELECTRIC START BATTERY CABLES ON CERTAIN 785D OFF-HIGHWAY TRUCKS
1408 1453		PI32550

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32550" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32550" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Mar2016	30Sep2016

PROBLEM

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The electric start cables need to be rerouted with additional spacers and clips on certain 785D Off-Highway Trucks. The existing cables can short to ground.

AFFECTED PRODUCT

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Model	Identification Number
785D	MSY00057-00273
785D OEM	DMC00117-00127

PARTS NEEDED

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Qty	Part Number	Description
3	5K8451	CLIP-LOOP
3	6V8801	NUT
4	8T4896	WASHER-HARD
1	8T9377	BOLT
1	1309984	CLIP-LOOP
1	1336934	SPACER
2	3023908	SPACER
2	3402557	STUD-TAPERLOCK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 41% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 2.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SPACERS AND CLIPS FOR THE 304-3737 AND 304-3739 ELECTRIC START BATTERY CABLES ON CERTAIN 785D OFF-HIGHWAY TRUCKS

MODELS INVOLVED - 785D Off-Highway Trucks

Dear Cat Product Owner:

The electric start cables need to be rerouted with additional spacers and clips on the products listed below. The existing cables can short to ground.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 24Sep2015 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 24Sep2015 Service Letter

Rework Procedure

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Refer to the attached image. Inspect the battery cables in this area for signs of fouling. If signs of fouling are present, work with your Dealer TC (Technical Communicator) to contact the DSN (Dealer Solution Network). It will be necessary to submit pictures of the fouling to the DSN for additional guidance.
After inspection, proceed to update the 3 clip points on the steering box as shown in the picture. Use the provided spacers and fasteners to re-route the cables above the nearby fouling lines, avoiding all points of fouling and rubs. In the middle clip point, use the clips to create space between the battery cables and the fuel lines.