Product Support Program For Installing A New Hydraulic Pump Drive Hub Assembly In The Pump Mounting Group On Certain 416B, 426B, 428B, 436B And 438B Backhoe Loaders Caterpillar


Product Support Program For Installing A New Hydraulic Pump Drive Hub Assembly In The Pump Mounting Group On Certain 416B, 426B, 428B, 436B And 438B Backhoe Loaders

Usage:

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Caterpillar: Confidential Yellow

NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS5507" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: Although this Program is to be administered as described above on the Affected Product, parts should be removed from Parts Stock as soon as possible.

NOTE: This Revised Service Letter replaces the November 24, 1998 Service Letter. Changes have been made to the TERMINATION DATE.

Termination Date

November 30, 2001

Problem

A new hydraulic pump drive hub assembly in the pump mounting group needs to be installed on certain 416B, 426B, 428B, 436B and 438B Backhoe Loaders. The 1155316 Hub Assembly used in the 9R7638 Mounting Group is failing on some backhoes. An improved 1662142 Hub Assembly has been released for parts service. The new hub is made of different material with tighter dimensional tolerance being held to improve run-out.

Affected Product
Model & Identification Number

416B (8SG1-Up, 8ZK1-Up)

CIPI (05A10144, 10145, 10290, 10291, 10309, 10378, 10787-10789, 11196-11199)

426B ( 5YJ1-Up, 6KL1-Up)

436B (7FL1-Up, 6MJ1-Up)

428B (7EJ1-Up)

438B (3KK1-Up)

Parts Needed

1 - 1662142 Hub Assembly

Action Required

Replace the 1155316 Hub Assembly with a new 1662142 Hub Assembly.

Parts Stock

Remove all 1155316 Hub Assemblies from Parts Stock.

Service Claim Allowances

NOTE: This is a 4-hour job.

Parts Stock

Submit one claim for all 1155316 Hub Assemblies removed from Parts Stock.

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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