PRODUCT SUPPORT PROGRAM TO INSPECT AND REPLACE THE FUEL HOSE CONDUIT ON CERTAIN 345D L EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM TO INSPECT AND REPLACE THE FUEL HOSE CONDUIT ON CERTAIN 345D L EXCAVATORS

Usage:

REBE4719-00

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16Dec2008

U-643

A-533

D-547

O-586

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*Before/After*	PRODUCT SUPPORT PROGRAM TO INSPECT AND REPLACE THE FUEL HOSE CONDUIT ON CERTAIN 345D L EXCAVATORS
1274		PS42853

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42853" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Dec2010

PROBLEM

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The existing fuel line conduit on certain 345D L Excavators may fail. The current fuel hose conduit was incorrectly manufactured. This could potentially cause the conduit to melt at a lower than expected temperature. The fuel hose is not affected by this issue.

AFFECTED PRODUCT

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Model	Identification Number
345D L	EEH00221-00432 MLK00161-00177 RAJ00231-00296 YEE00241-00396

PARTS NEEDED

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Qty	Part Number	Description
4	9X0345	TIE-WRAP
4	3077675	CONDUIT (350cm pieces) SEE NOTE IN ACTION REQUIRED
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Inspect the fuel line conduit. If the conduit does not have a gray stripe, remove the existing conduit from the fuel lines in the engine compartment and replace with new high temperature resistant conduit.

NOTE: Conduit will need to be cut to following lengths for each hose. Refer to Image 1 below. Conduit can only be ordered in 350 cm pieces.

A: Hose 330-1384 = 230cm (90.5in)
B: Hose 330-1382 = 170cm (66.9in)
C: Hose 313-8230 = 230cm (90.5in)
D: Hose 330-1383 = 238cm (93.7in)

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
2001-4000 hrs, 13-24 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 1.0-hour job
Note: The initial 1 hour allowed is for inspecting and replacing one hose conduit. Note: An additional .5 hour of labor will be allowed for each additional conduit that needs to be replaced.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Prior to starting any work on the machine, please review, understand and adhere to all safety and environmental warnings in the applicable Operation and Maintenance Manual.

Inspection Procedure

1. Inspect the fuel hose conduit that is installed on fuel hoses 313-8230, 330-1382, 330-1383 and 330-1384 for gray stripe.

If a gray stripe is not present, proceed to repair procedure in order to replace the conduit.

If the gray stripe is present, the conduit does not require replacement.

Image1.1.1

Image1.1.2

Repair Procedure

Image1.2.1

1. Remove 250-5286 Bottom Guard (1) to gain access to the upper frame. Open the hood to gain access to clips that are unreachable from the ground.

Image1.3.1

Image1.3.2

2. Remove the bolts and fuel line clips marked in the pictures below.

Image1.4.1

3. Remove and replace the non-conforming conduit. Prior to installation, the new conduit will need to be slit on one side down the entire length. This will allow the conduit to be split apart and installed without disconnecting the fuel hose.