PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRAME ON CERTAIN 312 LINKAGE PIN GRABBER QUICK HITCH HEX COUPLERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRAME ON CERTAIN 312 LINKAGE PIN GRABBER QUICK HITCH HEX COUPLERS

Usage:

REBE4759-00

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18Dec2008

U-655

D-557

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRAME ON CERTAIN 312 LINKAGE PIN GRABBER QUICK HITCH HEX COUPLERS
6129 6700		PS42856

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42856" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Dec2009

PROBLEM

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The existing 312 Linkage Pin Grabber Quick Hitch HEX Coupler frame can contact the torque tube on certain 312 buckets. If the coupler frame contacts the bucket torque tube it can cause limited clearance that prevents the insertion of the coupler's manual locking pin.

AFFECTED PRODUCT

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Model	Identification Number
PIN GRABBER APD-312	C1C10003-10047

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Rework the affected coupler per the Special Instruction REHS3875.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-20000 hrs, 0-120 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 3.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

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