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PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRAME ON CERTAIN PW2708-H QUICK COUPLERS WITH PREFIX CJE AND DDK (P/N 193-8526 AND 216-1270) Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRAME ON CERTAIN PW2708-H QUICK COUPLERS WITH PREFIX CJE AND DDK (P/N 193-8526 AND 216-1270)

Usage:

REBE4767-00

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03Apr2009


U-131
O-114

 
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After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRAME ON CERTAIN PW2708-H QUICK COUPLERS WITH PREFIX CJE AND DDK (P/N 193-8526 AND 216-1270)
6129
PS51644
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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51644" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
30Apr2010

PROBLEM

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The existing Caterpillar PW2708-H Quick Coupler frame can interfere with original Volvo Work Tools on certain horizontal pin lock Quick Couplers. The Work Tool can not be attached and locked if the Quick Coupler interferes with the Work Tool.

AFFECTED PRODUCT

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Model Identification Number
PW 2708 CJE00101-00127

DDK00101-00107

PARTS NEEDED

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Qty

 Part Number Description
6 8T4121 WASHER-HARD
6 8T4133 NUT
6 8T4182 BOLT-HEX HEAD
6 1591118 LOCKWASHER-DISC
1 3391760 COVER AS
2 PLATE DEALER FABRICATED PLATE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Rework Quick Coupler frame. Refer to Special Instruction REHS3877 for rework instructions.
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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-6000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
6001-10000 hrs,
37-60 mo 
100.0%
50.0%
0.0%
50.0%
0.0%
0.0%
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 NOTE: This is a 6.0-hour job
NOTE: Register Affected Product in SIMSi if not already completed.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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