PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING THE BOLT USED TO ATTACH THE 235-8862 MOUNT ASSEMBLY ON CERTAIN 325D MH FCR, 325D MH HCR, 330D MH FCR, 345C MH FCR, AND 345C MH HCR MATERIAL HANDLERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING THE BOLT USED TO ATTACH THE 235-8862 MOUNT ASSEMBLY ON CERTAIN 325D MH FCR, 325D MH HCR, 330D MH FCR, 345C MH FCR, AND 345C MH HCR MATERIAL HANDLERS

Usage:

REBE4764-00

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15Jan2009

U-18

A-16

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING THE BOLT USED TO ATTACH THE 235-8862 MOUNT ASSEMBLY ON CERTAIN 325D MH FCR, 325D MH HCR, 330D MH FCR, 345C MH FCR, AND 345C MH HCR MATERIAL HANDLERS
7253		PI31614

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31614" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31614" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Jul2009	31Jan2010

PROBLEM

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The 235-8862 Mount Assembly used in the operator platform group needs to be inspected on certain 325D MH FCR, 325D MH HCR, 330D MH FCR, 345C MH FCR, and 345C MH HCR Material Handlers. The existing 235-8862 Mount Assembly may have been assembled with the wrong bolt which can lead to premature loosening.

AFFECTED PRODUCT

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Model	Identification Number
325D MH FCR	RJK00152
330D MH FCR	LEM00232, 235, 237
345C MH FCR	M2R00245-00246
345C MH HCR	D3S00175-00176

PARTS NEEDED

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Qty	Part Number	Description
16	8T4195	BOLT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job
NOTE: An additional 3 hours labor will be allowed if the bolts need to be replaced.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING THE BOLT USED TO ATTACH THE 235-8862 MOUNT ASSEMBLY ON CERTAIN

MODELS INVOLVED - 325D MH FCR, 325D MH HCR, 330D MH FCR, 345C MH FCR, AND 345C MH HCR MATERIAL HANDLERS

Dear Caterpillar Product Owner:

The 235-8862 Mount Assembly used in the operator platform group needs to be inspected and possibly reworked on the products listed below. The existing mount assembly can prematurely loosen. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 15Jan2009 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 15Jan2009 Service Letter

Rework Procedure

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Image1.1.1

Inspect the affected platform group and mount assembly to determine whether the rework needs to be performed.

If the bolt is recessed in the nut, the incorrect 8T-4136 Bolt was used, and the rework procedure should be performed.

If the bolt protrudes out of the nut, the correct 8T-4195 Bolt was used and no further action is required.

Image1.2.1

Loosen 4 8T-4191 Bolts on the lower wiper bracket (do not remove the bolts). If the bolts were removed, rethread 2 turns.

Image1.3.1

Remove 3 screws on the tread plate. Take the plate off. Pull the floor mat up around 2 mounting bolts (7X-2553) in front part of the cab.

Loosen 4 7X-2553 Mounting Bolts 7/8 inch or 9 turns (do not remove). If removed, rethread 2 turns.

Image1.5.1

Position jack inside riser and raise up platform 7/8 inch. Place an appropriate spacer between the riser and the platform to ensure safety.

Image1.6.1

Loosen all 4 8T-4136 Bolts. Replace one at a time with 8T-4195 Bolts.

Image1.7.1

Tighten the 8T-4195 Bolts to a torque of 55 + 10 Nm and then mark.

Image1.8.1

Change all suspect 8T-4136 Bolts in the four 235-8862 Mount Assembly locations.

Image1.9.1

Lower the platform down in order to tighten, torque, and mark the 7X-2553 Mounting Bolts. Tighten the mounting bolts to a torque of 240 + 40 Nm. Reposition the floor mat and the 3 screws for the tread plate. Tighten the 4 8T-4191 Bolts on the lower wiper bracket to a torque of 55 + 10 Nm.