PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SWIVEL GROUP STOP AND FOR CHECKING THE ENGINE OIL FILTER HOSES ON CERTAIN 307C MINI HYDRAULIC EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SWIVEL GROUP STOP AND FOR CHECKING THE ENGINE OIL FILTER HOSES ON CERTAIN 307C MINI HYDRAULIC EXCAVATORS

Usage:

REBE4537-00

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21Nov2008

D-505

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SWIVEL GROUP STOP AND FOR CHECKING THE ENGINE OIL FILTER HOSES ON CERTAIN 307C MINI HYDRAULIC EXCAVATORS
5057 5060 1306 1308		PI31582

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31582" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31582" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31May2009	30Nov2009

PROBLEM

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The stop for the swivel group (part of the travel motor lines group) needs to be replaced on certain 307C Mini Hydraulic Excavators. The existing stop can loosen, and damage to the stop and some associated components can occur. At the same time, the hose assemblies that connect to the engine oil filter must be inspected. If the hose assemblies are not connected correctly, the connections must be changed and a new engine oil filter must be installed.

AFFECTED PRODUCT

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Model	Identification Number
307C	BCM00880, 1445-1446, 1563-1564, 1593-1594, 1705-1709, 1751-1770, 1780-1850, 1852-1875, 1878-1879, 1881-1912, 1914-1946, 1952-1987, 1993-2010, 2014-2016, 2018-2027, 2031-2040, 2042-2051, 2054-2062, 2064-2070, 2072-2096, 2101-2142, 2146-2165, 2174-2194, 2197-2295, 2310-2476

PARTS NEEDED

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Qty	Part Number	Description
1	1R0714	FILTER AS-OIL
1	3279650	STOPPER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the existing stop with a new stop. Refer to the procedure that is described in Special Instruction, REHS3555.
Inspect the two hose assemblies that connect to the engine oil filter base. Refer to the procedure described in Service Magazine, SEPD0968, "The Oil Filter Hoses for the Engine May be Connected Incorrectly" to verify if the hose assemblies are correctly connected. If the hose assemblies are connected correctly, no further action is needed. If the hose assemblies are NOT connected correctly, change the connections per the directions in the service magazine and install a new engine oil filter.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 5.0-hour job
This allowance is to replace the stop, to rectify the location of the engine oil filter hose assemblies and to install a new filter.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SWIVEL GROUP STOP AND FOR CHECKING THE ENGINE OIL FILTER HOSES

MODELS INVOLVED - 307C MINI HYDRAULIC EXCAVATORS

Dear Caterpillar Product Owner:

The swivel group stop and the engine oil filter hose assemblies need to be reworked on the products listed below. The existing swivel stop can fail and the existing engine oil filter hose assemblies might be incorrectly installed. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 21Nov2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 21Nov2008 Service Letter